Infrastructure System Administrator

Tower Loan of Mississippi, LLC; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Tower Loan is seeking an Infrastructure System Administrator to manage and secure the IT infrastructure supporting our financial services operations. The role emphasizes VMware, Windows Server, IIS, Fortinet, Cohesity, and BeyondTrust with a focus on reliability, security compliance, and incident response.

The ideal candidate will have 5+ years of hands-on experience in system administration, strong problem-solving, and the ability to collaborate with IT and non-technical teams.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• 5+ years of hands-on system administration or IT infrastructure support.
• Strong experience with VMware, Windows Server, Fortinet, and IIS.
• Experience with Cohesity backups and disaster recovery systems.
• Familiarity with BeyondTrust or similar remote support platforms.

Responsibilities

• Administer and maintain virtualized environments using VMware vSphere/ESXi.
• Manage Windows Server patching, user accounts, and troubleshooting.
• Configure and maintain IIS for hosting web apps and services.
• Administer Fortinet firewalls and security solutions.
• Perform backups and disaster recovery with Cohesity.
• Support BeyondTrust remote access tooling for secure support.
• Implement monitoring to track server, storage, and network health.
• Respond to incidents promptly to minimize downtime.
• Ensure systems meet security and regulatory requirements.
• Participate in IT infrastructure projects and deployments.
• Maintain documentation for configurations and policies.

Skills

System administration

Troubleshooting

Communication

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

VMware vSphere certification

Fortinet NSE certification

MCSA/MCSE certification

Tools

VMware vSphere/ESXi

Windows Server

IIS

Fortinet firewalls

Cohesity backup & DR

BeyondTrust remote support

Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

Position Overview

We are seeking a skilled and proactive Infrastructure System Administrator to support and maintain the IT infrastructure for our financial services organization. The Infrastructure System Administrator will be responsible for the day-to-day administration, performance, security, and availability of servers, virtualization platforms, network systems, and associated technologies. The ideal candidate will have strong hands-on experience with VMware, Fortinet, Cohesity, Windows Server, IIS, and BeyondTrust, and will play a critical role in maintaining system reliability and security compliance.

Key Responsibilities

System Administration & Support

• Administer, monitor, and maintain virtualized environments using VMware vSphere and ESXi.
• Manage and support Windows Server environments, including patching, user account management, and system troubleshooting.
• Configure and maintain IIS for hosting web applications and services.
• Administer Fortinet firewalls and security solutions to ensure network protection and secure access.
• Perform regular system backups and manage disaster recovery operations using Cohesity.
• Support and maintain BeyondTrust remote access tools for secure user and vendor support.

Monitoring & Troubleshooting

• Implement and maintain monitoring tools to track the health and performance of servers, storage, and other infrastructure components.
• Respond to system alerts and incidents promptly to minimize downtime and maintain business continuity.
• Troubleshoot and resolve hardware, software, and network issues independently or in collaboration with other IT staff.

Security & Compliance

• Ensure systems and configurations align with security best practices and regulatory compliance standards relevant to financial services.
• Assist with the implementation and enforcement of security controls and protocols across all systems.
• Participate in internal and external audits as needed, ensuring systems meet compliance requirements.

Project Support

• Participate in IT infrastructure projects, including system upgrades, migrations, and deployments.
• Collaborate with IT team members and other departments to implement technical solutions that support business goals.

Documentation & Process Improvement

• Maintain accurate documentation for system configurations, procedures, and policies.
• Identify areas for process and system improvement and provide recommendations to senior IT staff.

Qualifications

Education

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• Relevant certifications such as VMware vSphere, Fortinet NSE, Microsoft Certified Solutions Associate/Expert (MCSA/MCSE), or similar are a plus.

Experience

• 5+ years of hands-on experience in system administration or IT infrastructure support.
• Strong technical experience with VMware, Windows Server, Fortinet firewalls, and IIS.
• Experience with Cohesity backup and disaster recovery systems.
• Familiarity with BeyondTrust or similar remote support platforms.

Skills & Competencies

• Strong knowledge of system administration, server infrastructure, and virtualization technologies.
• Understanding of network fundamentals and security best practices.
• Excellent problem-solving and troubleshooting skills.
• Ability to manage tasks independently and prioritize work effectively.
• Strong communication skills and ability to collaborate with technical and non-technical teams.

With over 260 locations across 8 states, our team builds strong customer relationships by offering personalized financial solutions in person, by phone, and online. We're dedicated to our communities, foster employee growth, and offer clear career paths through internal promotion.

Established since 1936, Tower Loan is proud to be one of America's largest privately owned consumer finance companies, operating more than 260 office locations across eight states. We are dedicated to building strong customer relationships by providing personalized financial solutions and are deeply committed to serving our communities. We foster a culture of growth and development for our employees, with a strong promote-from-within philosophy. For decades, Tower Loan has empowered our customers and team members to build brighter futures.