Infrastructure Support Engineer

nou Systems; Colorado Springs (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

ESOP

401(k) Retirement Plan

Paid Time Off

Job summary

nou Systems, Inc. seeks an Infrastructure Support Engineer to join a mission-focused team supporting the Missile Defense Agency (MDA) and MDIOC in Colorado Springs.

The role centers on ensuring reliability of facility systems across electrical, mechanical, safety, and security domains, with duties spanning asset management, baselining, V&V, and reporting. The ideal candidate has a BS/BA, at least 3 years of DoD/missile defense experience, and an active secret clearance or ability to obtain one.

Qualifications

• Bachelor's degree required.
• Minimum 3 years of full-time professional experience supporting missile defense or DoD/DoW programs.
• Active secret clearance or ability to obtain one is required.
• U.S. citizenship is required for eligibility.

Responsibilities

• Provide technical engineering support to the MDIOC Chief Engineer for facility systems (electrical, mechanical, safety, security, monitoring, control).
• Maintain infrastructure asset inventories and document assets in the MDIOC TB with Configuration Management.
• Perform infrastructure criticality assessments to prioritize maintenance and security based on mission impact.
• Conduct lifecycle and obsolescence analyses to identify risks and mitigation strategies.
• Assist with site surveys, system design reviews, and technical documentation development.
• Support V&V activities including test plans, data collection, and results documentation.
• Maintain engineering dashboards and weekly activity reports; coordinate with stakeholders and senior engineers.

Skills

Clearance eligibility

DoD missile defense experience

U.S. citizenship

Education

BS or BA degree

Job description

nou Systems, Inc. (nSI) is a 100% employee-owned company! We value teamwork and collaboration, and this transition allows us to take that commitment to a new level. nSI empowers our customers by supplying products, services, and expertise with powerful, data-driven insights that transform defense systems and improve capabilities.

We are pleased to announce the opening for an Infrastructure Support Engineer, who will join our team supporting the Missile Defense Agency (MDA) and Missile Defense Integrated Operations Center (MDIOC) in [Location] and become part of our rapidly growing technology company operating in missile defense, cybersecurity, test range modernization, biotechnology, and space control marketspaces. You will be part of a team dedicated to ensuring the reliability, resilience, and operational readiness of critical missile defense infrastructure.

Responsibilities

You’ll be providing technical engineering support to the MDIOC Chief Engineer, focusing on facility systems that support Concurrent, Training, Test, and Operations (CTTO). This role involves identifying, managing, and assessing critical facility infrastructure, including electrical, mechanical, health and safety, security, monitoring, and control systems. You will maintain accurate infrastructure asset inventories and collaborate with the Configuration Management team to ensure applicable assets are documented within the MDIOC Technical Baseline (TB).

Additional responsibilities include:

• Conducting infrastructure criticality assessments to prioritize maintenance, security, and operational requirements based on mission impact.
• Performing lifecycle and obsolescence analyses to identify risks associated with aging infrastructure and recommend mitigation strategies.
• Applying engineering principles to investigate technical issues, conduct site surveys, and support facility system design reviews.
• Providing technical support to Facility Systems Engineers and leadership to sustain mission‑critical infrastructure.
• Analyzing infrastructure data to improve resource allocation, system reliability, and operational resilience.
• Maintaining and updating MDIOC Systems Engineering processes, procedures, and technical documentation.
• Supporting Verification and Validation (V&V) activities, including developing test plans, executing procedures, collecting data, and documenting results.
• Maintaining engineering tracking tools and dashboards and preparing weekly activity reports.
• Participating in stakeholder interviews to identify future infrastructure needs and technical requirements.
• Coordinating with senior engineers, Project Management, Operations and Maintenance (O&M) contractors, and mission partners to support infrastructure planning and execution.

Basic Qualifications

• You must have a Bachelor of Science (BS) or Bachelor of Arts (BA) degree.
• You will need a minimum of three (3) years of full-time professional experience supporting missile defense or Department of Defense/Department of War (DoD/DoW) programs, in accordance with Analyst II contractual requirements.
• You must possess or be able to obtain an active secret clearance.
• You must be a U.S. citizen to be eligible for this position.

Lacking any one of these disqualifies you from this job.

Preferred Qualifications

• Experience supporting MDA, MDIOC, or similar DoD mission‑critical facilities and infrastructure.
• Knowledge of facility infrastructure systems, including electrical, mechanical, safety, security, monitoring, and control systems.
• Experience with asset management, configuration management, lifecycle assessments, and infrastructure obsolescence analysis.
• Familiarity with systems engineering processes, technical baseline management, and Verification and Validation (V&V) activities.
• Experience developing technical documentation, maintaining engineering dashboards, and coordinating with multidisciplinary engineering teams.

nou (pronounced 'new') Systems

Since its founding in 2012, nou Systems has built a reputation for excellence in innovative engineering, prototype development, and technical and professional services in multiple markets, including missile defense, cybersecurity, test range modernization, and space control. Our diverse and highly skilled team delivers state‑of‑the‑art products from concepts and prototypes to fully developed and integrated solutions.

We offer significant advancement and personal career development opportunities within our dynamic high‑tech company. Our culture is firmly established in treating our employees like family.

Benefits of working at nSI

nou Systems, Inc. offers a comprehensive, total rewards package that includes competitive compensation and diverse benefits that reflect our company culture of service, excellence, and a supportive work environment. Benefits may vary based on status but the majority of our positions include the following:

• Competitive Wages*
• Medical, Rx, Dental & Vision Insurance
• Medical plan with Health Savings Account eligibility
• Company‑funded Life, Short‑Term & Long‑Term Disability Insurance
• Personal Time Off, Vacation, and Paid Holidays
• 401(k) Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Flexible Spending Accounts
• Norton LifeLock
• Tuition Reimbursement
• Personal Development, Technical Learning Opportunities, & Lunch‑n‑Learns
• Corporate Sponsored Events & Community Outreach

Final compensation for this position is determined by a variety of factors, such as a candidate's relevant work experience, skills, certifications, and geographic location.

nSI is an Equal Opportunity Employer

Employment opportunities at nSI are based upon a candidate’s qualifications and capabilities to perform the essential functions of a particular job and are free from discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, genetic information, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit www.nou-systems.com/workingatnou. U.S. citizenship is required for most positions.