Infrastructure Support Engineer

Booz Allen; Bethesda (MD); On-site; USD 78,000 - 176,000; Full time

Job summary

Booz Allen is seeking an Infrastructure Support Engineer to maintain and improve enterprise IT infrastructure across on‑premises and cloud environments. You will manage Linux, Unix, and Windows servers, networks, storage, and middleware, while enhancing security, monitoring, and automation.

Collaboration with development, operations, and security teams is essential. You'll contribute to CI/CD and DevOps initiatives, write automation scripts, and document architectures and runbooks to improve

Qualifications

• Experience administering Linux/Unix and Windows Server environments.
• Experience with virtualization, cloud platforms, and container technologies.
• Experience with Infrastructure as Code, DevOps tools, and scripting/automation (Bash, Python, PowerShell).
• Experience with enterprise monitoring, logging, backup, and disaster recovery solutions.
• Knowledge of Active Directory, networking, and enterprise infrastructure operations.
• Knowledge of security, vulnerability management, and compliance best practices.

Responsibilities

• Provide hands-on support across Linux, Unix, Windows, networking, virtualization, cloud, middleware, storage, monitoring, and security environments.
• Administer and maintain enterprise IT infrastructure across on-premises and cloud environments.
• Develop automation through scripting; support CI/CD and DevOps processes; maintain runbooks and diagrams.

Skills

Linux

Windows Server

Virtualization

Cloud platforms

DevOps tooling

Scripting

Networking

Security/compliance

Troubleshooting

Documentation

Education

Bachelor's degree

Job description

Join a culture of empowerment and connectivity.

Develop your craft

Learn the skills you need to accelerate your career.

Discover benefits that support your life and work.

Innovate with intention

Build mission-ready tech that protects the nation.

The Infrastructure Support Engineer will provide hands‑on support across Linux, Unix, Windows, networking, virtualization, cloud, middleware, storage, monitoring, and security environments. This role ensures stability, performance, and security of enterprise systems through incident resolution, patching, automation, and continuous improvement. The engineer will collaborate with development, operations, and security teams to maintain highly available infrastructure and support mission‑critical environments.

This role is responsible for administering and maintaining enterprise IT infrastructure across on‑premises and cloud environments. Key duties include managing Linux, Unix, and Windows servers, user access, system security, patching, performance optimization, backup and disaster recovery, as well as troubleshooting networking technologies such as TCP, IP, DNS, DHCP, VPNs, firewalls, and VLANs. The role also supports virtualization and cloud platforms, container technologies, infrastructure automation, storage systems, databases, and middleware services. Responsibilities include monitoring system health using logging and observability tools, performing root‑cause analysis, and ensuring security, compliance, and identity management best practices are followed. Additionally, the role requires developing automation through scripting, supporting CI/CD and DevOps processes, and maintaining technical documentation, runbooks, and architectural diagrams to improve operational efficiency and reliability.

Join us. The world can't wait.

You Have:

• Experience administering Linux or Unix and Windows Server environments
• Experience with virtualization, cloud platforms, and container technologies
• Experience with Infrastructure and Code, DevOps tools, and scripting and automation using Bash, Python, or PowerShell
• Experience with enterprise monitoring, logging, backup, and disaster recovery solutions
• Knowledge of Active Directory, networking, and enterprise infrastructure operations
• Knowledge of security, vulnerability management, and compliance best practices
• Ability to troubleshoot complex systems, maintain technical documentation, and explain technical concepts clearly
• Ability to manage priorities and handle on‑call responsibilities
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements

Nice If You Have:

• Possession of excellent documentation and organizational skills
• Possession of effective problem‑solving skills
• Possession of excellent communication skills
• CompTIA A+, Network+, or Security Certification
• RHCSA, LPIC, or Linux Certifications
• AWS, Azure, or GCP Foundational or Associate Certifications
• VMware VCP or Kubernetes CKA Certification
• Security Certifications such as CISSP or CEH Certification

Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well‑being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work‑life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full‑time and part‑time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract‑specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Infrastructure Support Engineer

The Opportunity:

The Infrastructure Support Engineer will provide hands‑on support across Linux, Unix, Windows, networking, virtualization, cloud, middleware, storage, monitoring, and security environments. This role ensures stability, performance, and security of enterprise systems through incident resolution, patching, automation, and continuous improvement. The engineer will collaborate with development, operations, and security teams to maintain highly available infrastructure and support mission‑critical environments.

This role is responsible for administering and maintaining enterprise IT infrastructure across on‑premises and cloud environments. Key duties include managing Linux, Unix, and Windows servers, user access, system security, patching, performance optimization, backup and disaster recovery, as well as troubleshooting networking technologies such as TCP, IP, DNS, DHCP, VPNs, firewalls, and VLANs. The role also supports virtualization and cloud platforms, container technologies, infrastructure automation, storage systems, databases, and middleware services. Responsibilities include monitoring system health using logging and observability tools, performing root‑cause analysis, and ensuring security, compliance, and identity management best practices are followed. Additionally, the role requires developing automation through scripting, supporting CI/CD and DevOps processes, and maintaining technical documentation, runbooks, and architectural diagrams to improve operational efficiency and reliability.

Join us. The world can't wait.

You Have:

• Experience administering Linux or Unix and Windows Server environments
• Experience with virtualization, cloud platforms, and container technologies
• Experience with Infrastructure and Code, DevOps tools, and scripting and automation using Bash, Python, or PowerShell
• Experience with enterprise monitoring, logging, backup, and disaster recovery solutions
• Knowledge of Active Directory, networking, and enterprise infrastructure operations
• Knowledge of security, vulnerability management, and compliance best practices
• Ability to troubleshoot complex systems, maintain technical documentation, and explain technical concepts clearly
• Ability to manage priorities and handle on‑call responsibilities
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Bachelor's degree

Nice If You Have:

• Possession of excellent documentation and organizational skills
• Possession of effective problem‑solving skills
• Possession of excellent communication skills
• CompTIA A+, Network+, or Security Certification
• RHCSA, LPIC, or Linux Certifications
• AWS, Azure, or GCP Foundational or Associate Certifications
• VMware VCP or Kubernetes CKA Certification
• Security Certifications such as CISSP or CEH Certification

Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well‑being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work‑life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full‑time and part‑time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract‑specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in‑person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people‑first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership’s expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full‑time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.