Infrastructure Specialist

Avangrid; Town of Vestal (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

12% 401(k) match

Comprehensive health, dental, and life

Tuition reimbursement

Professional development and clear кар

Job summary

NY STATE ELECTRIC & GAS CORP is hiring an Infrastructure Specialist to maintain and support the Operational Smart Grids (OSG) network infrastructure, policies, standards and related projects in support of OSG.

The role involves collaboration with technical teams, project managers and external vendors to deliver operational and project support, with a 24x7 on-call requirement and on-site work in Binghamton, NY. A five-year enterprise infrastructure track and relevant certifications are preferred.

Qualifications

• Minimum of five (5) years’ experience with infrastructure solutions in an enterprise environment.
• Experience with Data Center Operations, Disaster Recover/Business Continuity Planning & Execution, Security & Compliance Management, UNIX/Linux OS, Windows OS, VMware, Citrix.
• BS/BA Degree in Business, Computer Science, or other technical discipline.
• Will consider additional years of relevant experience and/or related technical certifications in lieu of degree requirement.
• Must possess ability to collaborate effectively with customers, colleagues and management.
• Must work well in a team and also independently with limited supervision.
• Excellent problem-solving and communication skills; strong customer service.

Responsibilities

• Provide timely responses to incidents, tasks and requests to meet SLAs.
• Work with internal clients, suppliers/contractors, project teams and other technical staff to design and support technical solutions.
• May design, plan and implement changes to the environment for improvements or projects.
• Maintain and support network equipment in OSG.
• Develop technical implementation plans for infrastructure technologies.
• Evaluate, select, and test hardware and software products.
• Maintain regulatory compliance under NERC/CIP guidelines.
• Maintain high quality security controls surrounding SCADA systems.
• Coordinate special assignments from OSG Infrastructure Management.
• Provide 24x7 on call support including potential visits to substations.

Skills

Data Center Operations

Disaster Recovery / BCP

Security & Compliance Management

Unix/Linux/Windows OS & VMware

Education

Bachelor's degree in Business, Computer Science, or related technical discipline

Tools

VMware

Citrix

VPNs

NAC

RADIUS/TACACS+/SSO/LDAP

Job description

Job Summary

Maintenance, and support of Operational Smart Grids (OSG) network infrastructure, operational policies, standards, best practices, procedures, tools, and projects in support of OSG.

Position Information

Job Title: Infrastructure Specialist

Location: Binghamton, NY

Salary Range: $79,680 - $99,600

Schedule: On Site, 5 days

Maintenance, and support of Operational Smart Grids (OSG) network infrastructure, operational policies, standards, best practices, procedures, tools, and projects in support of OSG.

Works with technical teams, project manager\\owners and external vendors to provide operational and project support for a diverse set of operational enterprise services.

Key Responsibilities

• Provide timely responses to all incidents, tasks and requests assigned to meet Service Level Agreements.


• Work with internal clients, suppliers/contractors, project teams and other technical staff to identify, design and support technical solutions.


• May design, plan and implement changes to the environment for improvements or projects.


• Perform maintenance and support of network equipment in OSG.


• Works on technical implementation plans in support of infrastructure technologies.


• Evaluation, selection, and testing of hardware and software products.


• Maintain regulatory compliance under NERC/CIP guidelines.


• Maintain high quality security controls surrounding the critical SCADA systems.


• Perform/coordinate special assignments from OSG Infrastructure Management.


• Provide 24x7 on call support which would include potential visits to substations when necessary.

Required Qualifications

• Position requires a minimum of five (5) years’ experience working with infrastructure solutions in an enterprise environment. Position requires professional experience with more than one of the following areas:


• Data Center Operations, Disaster Recover/Business Continuity Planning & Execution, Security & Compliance Management, Fundamental understanding of UNIX Operating Systems (OS), Linux OS, Microsoft OS, VMware, Citrix.


• BS/BA Degree in Business, Computer Science, or other technical discipline.


• Will consider additional years of relevant experience and/or related technical certifications in lieu of degree requirement.


• Must possess ability to deal collaboratively, diplomatically, and successfully with customers, co—workers and other professional colleagues, managers, and staff.


• Must be able to work effectively in a team environment, as well as work independently with limited supervision.


• Must have excellent problem—solving skills while providing first class customer service. Requires outstanding oral and written communication skills.


• Each employee must accept responsibility for their own safety and health as well as the safety and health of their fellow employees.

Preferred Qualifications

• Knowledge of professional standards and trends within area of responsibility.


• Experience in deploying firewalls and VPNs.


• Understanding in multiple security technologies, including network security, NAC, Micro segmentation, network security architecture.


• Experience with Network Access Control deployment in a large enterprise.


• Experience with authentication systems such as RADIUS, TACACS+, SSO, LDAP


• SD-WAN and other tunneling\\encryption transport technologies desired


• Network Security Automation and DevOps experience is a definite plus


• Routing and Switching experience (BGP, OSPF, VPC, vain traffic engineering, Multicast, etc.)

Competencies

• Growth & Continuous Improvement


• Initiative & Change


• Focused on Results


• Customer Centric (internal and/or external)


• Communication


• Collaboration


• Leadership (people managers/leaders)

What We Offer

• Competitive benefits and growth opportunities


• Generous performance‑based bonuses


• 12% 401(k) match


• Comprehensive health, dental, and vision insurance


• Tuition reimbursement


• Professional development and clear career‑advancement pathways

For more information, please visit: Benefits - Avangrid

Company

NY STATE ELECTRIC & GAS CORP

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date

November-27-2026