Infrastructure Solutions Engineer

Truist; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

401(k) plan

Career development

Job summary

Truist is seeking an Infrastructure Solutions Engineer to design, automate, validate, and improve infrastructure across on-premises, cloud, and hybrid environments. This hands-on role emphasizes automation, IaC, and observability to ensure scalable, secure, and resilient operations.

The ideal candidate combines deep enterprise infrastructure knowledge with practical experience in Ansible, Terraform, Python, Linux, and CI/CD pipelines, collaborating with cross‑functional teams to deliver reliable

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent education, training, and work-related experience.
• Minimum of 5 years of professional experience in infrastructure engineering.
• Strong knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Responsibilities

• Designs, builds, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
• Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
• Manages infrastructure engineering projects and processes aligned with organizational policies and regulatory requirements.
• Collaborates with cross-functional teams and stakeholders to integrate new technologies and continuously improve infrastructure standards and processes.
• Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability.
• Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
• Reviews and guides infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Provides technical guidance and direction to lower-level technical professionals.
• Develops technical solutions with deep analysis of infrastructure systems and leads infrastructure processes.

Skills

Infrastructure engineering

Cloud & On-Prem

Automation

Ansible

Terraform

Python

CI/CD

Kubernetes

OpenShift

Observability

Security & compliance

Education

Bachelor's degree in CS/Engineering/IS

Tools

Ansible Automation Platform

Terraform Enterprise

GitLab CI/CD

Jenkins

OpenShift

Kubernetes

Splunk

Dynatrace

Job description

Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description:

Designs, builds, and implements enterprise infrastructure technologies to enable scalable, secure, resilient, and reliable business operations. As an Infrastructure Solutions Engineer, this is a hands-on engineering role responsible for designing, automating, validating, and improving infrastructure solutions across on-premises, cloud, and hybrid environments.

The role combines broad enterprise infrastructure knowledge with practical capability in automation, Infrastructure as Code, observability, troubleshooting, resiliency, disaster recovery, and operational readiness.

The engineer partners with infrastructure product teams, architects, application teams, reliability engineers, operations, security, and service-management teams to translate business, technical, and non-functional requirements into reusable, version-controlled, documented, and supportable engineering patterns.

This includes embedding availability, recoverability, performance, scalability, observability, security, and supportability requirements into infrastructure designs and delivery practices.

The role develops and maintains automation using Ansible, Ansible Automation Platform, Terraform, Python, Linux, Git-based workflows, and CI/CD pipelines.

It contributes to engineering controls for testing, peer review, release, and promotion across environments and supports reusable modules, playbooks, scripts, pipeline integrations, and automated remediation.

The engineer builds and improves operational telemetry using Splunk, Dynatrace, and related observability platforms, including searches, dashboards, alerts, event correlation, dependency analysis, and service-health views.

The role supports the design and validation of high-availability, failover, disaster-recovery, and recovery-testing approaches, including automated recovery validation where appropriate.

This position troubleshoots and resolves complex infrastructure issues, performs root-cause and performance analysis, and implements corrective, preventive, and automated remediation.

The engineer contributes technical expertise to design reviews, build-readiness reviews, operational-readiness reviews, and production-readiness activities; independently delivers moderately complex technical work; collaborates across teams; and communicates recommendations to technical stakeholders.

Senior engineers provide guidance for the most complex or unusual assignments.

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position. This includes, but is not limited to: H-1B, F-1 OPT F-1 STEM OPT F-1 CPT J-1 TN-1 TN-2 E-3 O-1 Future sponsorship for U.S. lawful permanent residence status

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Designs, builds, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
2. Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
3. Manages infrastructure engineering projects and processes aligned with organizational policies and regulatory requirements.
4. Collaborates with cross-functional teams and stakeholders to integrate new technologies and continuously improve infrastructure standards and processes.
5. Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability.
6. Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
7. Reviews and guides infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
8. Provides technical guidance and direction to lower-level technical professionals.
9. Develops technical solutions with deep analysis of infrastructure systems and leads infrastructure processes.

Qualifications Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent education, training, and work-related experience.
2. Minimum of 5 years of professional experience in infrastructure engineering.
3. Strong knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Preferred Qualifications

1. Hands-on experience in Automation and Infrastructure as Code using Ansible, Ansible Automation Platform, Terraform, Terraform Enterprise, Python, Linux, and Git-based workflows.
2. Experience in Resiliency and Disaster Recovery Engineering, including high-availability patterns, failover design, recovery validation, disaster recovery testing, dependency analysis, operational readiness, and recovery objectives.
3. Hands-on experience with Observability Engineering platforms including Splunk (SPL, dashboards, alerts, and event correlation), Dynatrace, Grafana, Prometheus, ThousandEyes, AppDynamics, or equivalent monitoring technologies.
4. Experience integrating infrastructure engineering with DevOps and CI/CD practices using GitLab CI/CD, Jenkins, Harness, GitOps, Argo CD, or comparable delivery platforms.
5. Experience administering or troubleshooting OpenShift and Kubernetes platforms, including cluster operations, networking, storage, container services, and cloud-native technologies.
6. Experience in Incident Engineering, including complex troubleshooting, root-cause analysis, performance analysis, corrective action, and automated remediation.
7. Working knowledge across enterprise infrastructure domains, including compute, Linux and Windows operating systems, virtualization, networking, DNS, load balancing, firewalls, storage, backup and recovery, middleware, messaging, and cloud platforms.
8. Experience working with integration and service-management technologies including ServiceNow, MuleSoft, APIs, IBM MQ, Kafka, or similar enterprise platforms.
9. Experience applying security, compliance, and governance practices, including vulnerability remediation, secrets management, role-based access controls, infrastructure hardening, policy enforcement, and reusable engineering standards within regulated environments.
10. Experience in the financial services industry and certifications related to cloud, infrastructure, automation, platform engineering, reliability engineering, containers, or cybersecurity are preferred. Certifications such as AWS, Azure, Kubernetes, Terraform, RedHat, CCIE, CISSP, CISM, or comparable credentials are beneficial.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.