Infrastructure Operations Engineer

Cayuse Holdings; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Savings Plan with 2:

Paid Time Off

Flexible Spending Accounts

Job summary

Cayuse Holdings in Washington, DC area is seeking an Infrastructure Operations Engineer to ensure the stability, security, and performance of our enterprise collaboration, reporting, and authentication platforms across on‑premises and cloud environments.

You will manage SharePoint environments, Power BI Report Server, SQL, and ADFS while aligning with hybrid cloud needs and compliance requirements. A formal background check and an active TS/SCI clearance may be required.

Qualifications

• Deep hands-on experience administering SharePoint environments (on-prem, Azure, and SPO).
• Proven ability to implement patching, hardening, and compliance remediation (e.g., NIST 800-53).
• Experience with Power BI Report Server, SQL administration, and ADFS.
• Active Top Secret/ SCI clearance and ability to pass background checks.

Responsibilities

• Manage and maintain on‑prem, Azure, and Cloud SharePoint environments.
• Troubleshoot performance, monitor systems, and optimize reliability.
• Administer SharePoint Online security, access controls, and features.
• Configure Power BI Report Server data sources and report deployments.
• Monitor SQL servers and ensure failover readiness and DR capabilities.
• Support ADFS authentication and claims-related issues.

Skills

SharePoint

Power BI

SQL Server

ADFS

Windows Server

Azure

Security Compliance (ATO/NIST)

Education

Bachelor's degree in Information Technology or Computer Science

Tools

SharePoint Server

Power BI Report Server

SQL Server

Active Directory Federation Services (ADFS)

Azure

Windows Server OS

Job description

Overview

Employment in this role is conditional upon successful execution of the contract by the client.

The Work:

The Infrastructure Operations Engineer plays a critical role in ensuring the stability, security, and performance of the organization's enterprise collaboration, reporting, and authentication platforms. This position requires excellent technical skills, a thorough understanding of hybrid environments, and a strong ability to support compliance initiatives such as authorization to operate (ATO). The engineer will maintain, support, and improve critical infrastructure systems, which include SharePoint platforms, Power BI Report Server, SQL clusters, and other enterprise services deployed across on-premises and cloud environments.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities:

• Manage, configure, and maintainon-premises,Azure, andcloud-based SharePointenvironments.
• Perform comprehensive troubleshooting, monitoring, and performance optimization for SharePoint systems.
• Support governance efforts, service requests, and user inquiries to ensure smooth operation.
• AdministerSharePoint Online (SPO), including security management, access controls, and feature configurations.
• Administer and maintainon-premises/Azure Power BI Report Serverenvironments.
• Configure data sources and manage report deployments while addressing report accessibility issues for users.
• Monitor server performance and ensure report refresh reliability.
• Oversee and troubleshoot SQL servers associated with Power BI Report Server operations.
• SupportADFS environments, including troubleshooting authentication and claims-related issues.
• Maintain configurations to uphold secure and reliable access to enterprise applications.
• Provide baseline SQL administration and support for mission-critical database servers.
• Monitor and test failover cluster functionality to ensure high availability and disaster recovery readiness.
• Collaborate with database teams on patching, maintenance, and system stability optimization.
• Perform routine Windows Server maintenance, including patching, updates, and configuration management.
• Ensure compliance with organizational security policies and leadATO remediation efforts.
• Monitor system health, analyze logs, and respond promptly to alerts to maintain reliable server operations.
• Manage or support Azure services related to hybrid integrations, identity storage, and SharePoint Online.
• Configure, monitor, and troubleshootcloud-connected systems, ensuring stability and efficiency.
• Participate in initiatives that enhancecloud governance, automation processes, and operational best practices.
• General Infrastructure Operations
• Respond to escalated operational tickets and provide timely resolution of system issues.
• Develop documentation, runbooks, and standard operating procedures for infrastructure systems.
• Participate in systemupgrades,migrations, and enhancement projects to improve functionality and reliability.
• Collaborate with cross-functional teams, including security, networking, development, and data platform teams, to optimize operations.
• Other duties as assigned.

Qualifications

Qualifications – Here’s What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Bachelor’s degree inInformation Technology, Computer Science, or a related field, or equivalent experience.
• A minimum of5 years of hands-on experienceadministering SharePoint environments (on-prem, Azure, and SharePoint Online).
• At least3 years of experience with patching,security hardening, andcompliance-focused remediation tasks(e.g., NIST 800-53 or similar frameworks).
• Direct experience working withPower BI Report Server, SQL administration,Active Directory Federation Services (ADFS), and Windows Server operating systems.
• Familiarity withAzure services, hybrid cloud models, and associated components.
• Proven troubleshooting expertise and effective time management skills for handling multiple priorities simultaneously.
• Active Top Secret/ SCI Security Clearance.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Our Commitment to you / overview of benefits:

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions:

• Professional office environment, with the ability to work onsite in the main office.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.