Infrastructure Engineer Sr

American Electric Power; North Carolina; On-site; USD 88,000 - 110,000; Full time

Job summary

American Electric Power is seeking a Sr Engineer to lead a team focused on workstation software packaging, deployment, vulnerability remediation, and security patching. You will use Config Manager, Intune, and Patch MyPC, with PowerShell scripting to automate tasks and maintain system health across enterprise devices.

The role requires deep experience with JAMF for Mac, Windows/AD, and data reporting via Power BI.

Qualifications

• Bachelor’s degree in computer science, engineering, or related technical field.
• 5 years of relevant work experience; equivalent combination of education and experience may be considered.
• Experience deploying and packaging desktop software on Windows and macOS, including packaging and deployments tools.

Responsibilities

• Maintain and improve workstation patching processes with Config Manager / Intune.
• Develop and maintain PowerShell scripts to automate tasks.
• Drive vulnerability assessment and remediation efforts for endpoints.
• Collaborate with PMs, Architects, and engineers to deliver secure, enterprise-scale infrastructure.

Skills

PowerShell

Scripting

Data analysis

Windows administration

Mac OS administration

Education

Bachelor’s degree in computer science or related field

Tools

Config Manager / Intune

JAMF

Patch MyPC

Power BI

Azure

Citrix

Job description

Job Summary

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise’s technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP’s technology standards, architectures and best practices.

Job Description

This position will be the Sr Engineer for a team responsible for ensuring workstation software packaging, deployments, vulnerability remediation, and security patching. In-Depth knowledge and experience of Microsoft Config Manager, Intune, and Patch MyPC for third party applications Strong experience using PowerShell and other scripting languages to develop and maintain scripts to automate day-to-day tasks

What you’ll do:

Essential Job Functions & Tasks

• Experience with JAMF console and deploying security updates and remediate vulnerabilities on Mac devices
• Strong troubleshooting experience Microsoft Windows and Apple Operating Systems for Workstations, DNS, and Active Directory
• Good data analysis skills and reporting capabilities using Power Bi, Advanced Insights and other reporting tools
• Experience troubleshooting security tools on endpoints

Core Responsibilities:

• Improve and maintain Windows workstation patching process and cycle. Actively verify and apply security patches. Develop and maintain documentation for Config Manager / Intune procedures and configuration of systems.
• Maintain and monitor Config Manager / Intune platform and client health on workstations and mitigate identified problems.
• Verify all endpoints are contained in Config Manager / Intune inventory and perform routine audits of workstations to ensure compliance with established standards, policies, and configuration guidelines.
• Create and deploy application deployment packages through Config Manager / Intune
• Develop and maintain PowerShell Scripts to automate day-to-day tasks.
• Drive vulnerability assessment and remediation work, including escalation support for workstation related issues.
• Create and deploy application deployment packages through Config Manager / Intune
• Develop and maintain PowerShell Scripts to automate day-to-day tasks.
• Drive vulnerability assessment and remediation work, including escalation support for workstation related issues.

Additional Requirements:

• 4+ years’ relevant work experience is required in deploying and packaging desktop software applications on Microsoft Windows and Mac OS including roadmap design, assessments, planning, implementation and upgrades/migrations of Packaging and deployments Tools.
• Experience with Citrix and Azure is a plus.

What We’re Looking For:

Education requirements are listed below:

• Bachelor’s degree in computer science, engineering, or related technical field is required.

Work Experience requirement listed below:

• 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

What You’ll Get:

Base Salary from $87,633.00 - $109,543.00 /year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-007

Compensation Range:

$87,633.00 - $109,543.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.