Infrastructure Engineer Prin

American Electric Power; Michigan; On-site; USD 99,000 - 129,000; Full time

Job summary

American Electric Power (AEP) is seeking an experienced Network Operations engineer to support the nuclear operations’ network infrastructure. The role focuses on incident response, lifecycle refreshes, and vulnerability remediation within a regulated NERC CIP framework.

You will manage day-to-day network support, outages, and change requests, while ensuring security controls, audit readiness, and on-call rotations are met.

Qualifications

• Bachelor's degree in computer science, engineering, or related technical field is required.
• 7+ years of relevant work experience in network operations or engineering in a large enterprise or regulated environment.
• Experience with TCP/IP, DNS, DHCP and network security best practices.
• Experience with incident, change, and problem management ITIL processes.

Responsibilities

• Provide day-to-day support for network infrastructure in a regulated environment.
• Respond to and resolve network incidents, outages, and service degradation.
• Execute operational tasks and configuration changes per change management and NERC CIP requirements.
• Perform lifecycle refresh activities including hardware/software upgrades and replacements.
• Identify, track, and remediate network vulnerabilities in alignment with NERC CIP standards.
• Support firewall configuration and maintenance (Cisco ASA, FTD, Fortigate).
• Ensure compliance with NERC CIP controls including access management, configuration management, patching, and audit readiness.
• Maintain documentation to support regulatory audits and compliance reporting.
• Participate in a 24x7 on-call rotation.

Skills

Network operations

Incident response

Troubleshooting

TCP/IP/DNS/DHCP

ITIL processes

Regulated environment

On-call rotation

Education

Bachelor's degree in computer science/engineering/related field

Tools

SolarWinds

Splunk

Cisco ASA

Fortigate

FTD

IPAM/DDI

Job description

Job Summary

Responsible for the operational support, security, and lifecycle management of network infrastructure supporting Cook Nuclear operations. This role focuses on incident response, task execution, vulnerability remediation, and infrastructure refresh activities, ensuring compliance with NERC CIP standards and regulatory requirements.

Job Description

What you’ll do:

Essential Job Functions & Tasks

• Provide day-to-day support for network infrastructure (routers, switches, firewalls) in a regulated environment

• Respond to and resolve network incidents, outages, and service degradation

• Execute operational tasks and configuration changes in accordance with change management and NERC CIP requirements

• Perform lifecycle refresh activities including hardware/software upgrades and replacements

• Identify, track, and remediate network vulnerabilities in alignment with NERC CIP cybersecurity standards

• Support firewall configuration and maintenance (Cisco ASA, FTD, Fortigate)

• Ensure compliance with NERC CIP controls including access management, configuration management, patching, and audit readiness

• Maintain documentation to support regulatory audits, evidence requests, and compliance reporting

• Participate in a 24x7 on-call rotation

Required Experience & Skills

• 5–7+ years of network operations or engineering experience in a large enterprise or regulated environment

• Strong troubleshooting skills across routing, switching, and firewall technologies

• Experience supporting incidents, lifecycle upgrades, and vulnerability remediation programs

• Knowledge of TCP/IP, DNS, DHCP, and network security best practices

• Experience with network monitoring and logging tools (SolarWinds, Splunk)

• Familiarity with ITIL processes (incident, change, problem management)

Preferred Experience & Skills

• Experience in NERC CIP, Nuclear, or other highly regulated environments

• Experience with IPAM/DDI solutions

• Cisco CCNA/CCNP or equivalent certification

What We're Looking For:

Education requirements are listed below:

• Bachelor's degree in computer science, engineering, or related technical field is required.

Work Experience requirement listed below:

• 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

What You'll Get:

Base Salary from $ 98,993.00 - $128,688.00 /year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.

AEP offers generous time off, competitive pay, and educational opportunities to help employees advance their careers.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation

$98,993.00 - $128,688.00

Physical Demands

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

“AEP offers an outstanding group of people to be a part of. The AEP culture values your integrity and awards your hard work.”

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