Infrastructure Engineer III - Site Reliability

JPMorgan Chase & Co.; Plano (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX is seeking an Infrastructure Engineer III to join the CTC. You will apply technical knowledge across infrastructure disciplines and drive end-to-end monitoring of applications in a multi-technology environment.

The role requires 3+ years of infrastructure experience, strong scripting with Python, and hands-on cloud exposure across AWS/Azure/GCP. You will collaborate with application and infrastructure teams to manage capacity risks and optimize performance.

Qualifications

• 3+ years of experience supporting products/infrastructure.
• Strong knowledge of infrastructure disciplines (hardware, networking, databases, storage, deployment, automation, scaling, resilience, performance).
• Proficient in scripting languages (e.g., Python).
• Strong communication skills, ability to drive meetings and knowledge-sharing sessions.
• Experience with multiple cloud technologies (public and private).
• Desire to grow infrastructure knowledge in additional domains, data fluency, and automation.
• Hands-on experience with Jira, Confluence, ServiceNow, Netcool.

Responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems at scale and ensuring end-to-end monitoring of applications.
• Resolves most nuances and determines the appropriate escalation path.
• Executes conventional approaches to build or break down technical problems.
• Drives daily activities supporting the standard capacity process applications.
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses.
• Considers upstream/downstream data and systems or technical implications.
• Accountable for making significant decisions for a project consisting of multiple technologies and applications.
• Contributes to a culture of diversity, equity, inclusion, and respect.

Skills

Infra disciplines

Python scripting

Cloud technologies

Communication skills

Automation

Monitoring knowledge

Capacity planning

Tools

Jira

Confluence

ServiceNow

Netcool

Job description

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the CTC, youutilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications


• Resolves most nuances and determines appropriate escalation path


• Executes conventional approaches to build or break down technical problems


• Drives the daily activities supporting the standard capacity process applications


• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses


• Considers upstream/downstream data and systems or technical implications


• Accountable for making significant decisions for a project consisting of multiple technologies and applications


• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Obtain 3 plus years of experience working on support of products / infrastructure


• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments


• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)


• Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams


• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds


• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge


• Knowledge and hands on experience with tools like (Jira, Confluence, ServiceNow, Netcool)

Preferred qualifications, capabilities, and skills

• Hands on experience with AWS / Azure / GCP or other cloud environments


• Hands on experience with Terraform or other infrastructure as code technologies


• Hands on experience with CI/CD pipelines


• Hands on experience with Github and code reviews


• Hands on experience with DevOps using Python, scripting for automation


• Knowledge of Observability tools like (Grafana, Dynatrace, Apica, Splunk, etc)


• Cloud certifications on AWS / Azure / GCP


• Knowledge of Sight Reliability Engineering best practices