Infrastructure Engineer II: Cloud, Hybrid & Automation

ODW Logistics; Columbus (OH); On-site; USD 82,000 - 109,000; Full time

Job summary

ODW Logistics is seeking an Infrastructure Engineer II to implement, support, and optimize enterprise infrastructure across on-premises, cloud, and hybrid environments. You will collaborate with IT leaders, vendors, and business stakeholders to deliver secure, scalable technology solutions.

The role emphasizes troubleshooting, documentation, and participation in upgrades, migrations, and automation initiatives to enhance reliability and performance of critical systems.

Qualifications

• Experience supporting enterprise infrastructure technologies in a business environment.
• Experience troubleshooting hardware, software, operating systems, networking, virtualization platforms, or cloud services.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to communicate effectively with technical and non-technical audiences.
• Ability to prioritize work and manage multiple responsibilities in a fast-paced environment.
• Experience creating and maintaining technical documentation.
• Experience with Microsoft Azure or another major cloud platform.
• Experience supporting Microsoft 365 and Microsoft Entra ID.
• Experience with virtualization technologies, enterprise networking, and infrastructure monitoring tools.
• Experience participating in infrastructure projects, upgrades, migrations, or system implementations.
• Experience supporting backup, recovery, and disaster recovery processes.
• Familiarity with automation, scripting, or configuration-management tools.
• Experience supporting cybersecurity controls and operational security practices.

Responsibilities

• Implement, support, maintain, and optimize enterprise infrastructure across on-premises, cloud, and hybrid environments.
• Support infrastructure platforms including networking, servers, virtualization, operating systems, storage, collaboration technologies, monitoring systems, and cloud services.
• Support and maintain cloud and hybrid infrastructure services, including identity, networking, storage, backup, recovery, and monitoring solutions.
• Assist with ensuring high availability, performance, resiliency, and operational effectiveness of business-critical systems.
• Monitor infrastructure health, capacity, availability, and performance, identifying issues and opportunities for improvement.
• Participate in infrastructure upgrades, migrations, deployments, and technical projects while coordinating with internal stakeholders, vendors, and service providers.
• Collaborate with IT leadership, business stakeholders, and technical teams to support business requirements and technology initiatives.
• Implement and support enhancements to infrastructure platforms, cloud services, automation solutions, and enterprise technology systems.
• Assist with implementing infrastructure security controls, vulnerability remediation, patch management, access management, and system hardening activities.
• Support backup and recovery operations, disaster recovery exercises, security reviews, and operational resiliency initiatives.
• Develop and maintain scripts, automation, and process improvements that increase efficiency, consistency, and reliability.
• Troubleshoot complex infrastructure issues and serve as an escalation point for operational support activities.
• Perform operational analysis and provide recommendations to improve system reliability, performance, supportability, and overall business value.
• Partner with vendors, service providers, and contractors to support infrastructure-related products and services.
• Create and maintain technical documentation, system configurations, operational procedures, support records, and technical diagrams.
• Perform technical validation, testing, and user acceptance activities for new and updated systems.
• Assist with user training and knowledge transfer activities when appropriate.
• Stay current with emerging technologies, cybersecurity best practices, and industry trends.
• Perform other duties as assigned.

Skills

Analytical thinking

Troubleshooting

Problem-solving

Communication

Prioritization

Technical documentation

Education

Bachelor's degree in CS/IT/SE

Tools

Microsoft Azure

Microsoft 365

Microsoft Entra ID

VMware

SolarWinds

PowerShell

Azure CLI

Job description

ODW Logistics is seeking an Infrastructure Engineer II to implement, support, and optimize enterprise infrastructure across on-premises, cloud, and hybrid environments. You will collaborate with IT leaders, vendors, and business stakeholders to deliver secure, scalable technology solutions.

The role emphasizes troubleshooting, documentation, and participation in upgrades, migrations, and automation initiatives to enhance reliability and performance of critical systems.