Infrastructure Engineer II

Bank of America; Richmond (VA); On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

Discretionary incentive eligibility

Benefits package

Job summary

Bank of America is hiring for an Engineer focused on tool and service design within a technical domain to enable business strategies. The role involves creating infrastructure tools, templates, and automation, ensuring compliance with enterprise standards and security policies.

The engineer collaborates with Network Engineering, Security, Asset Management, and Applications teams to remediate non-permitted tech, validate device eligibility, and prevent re-introduction of legacy components.

Qualifications

• 3+ years experience in Fault Monitoring, Capacity Management, Configuration Management, and Performance Management within the Network Infrastructure.

Responsibilities

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
• Develops software solutions to address manual and repeatable work or inefficient processes
• Conducts on-site evaluations of third-party products being considered for firm adoption
• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Engineer is responsible for identifying, analyzing, and remediating non-permitted, end of life, unsupported or non-compliant technologies across our Network Toolset.

Skills

Analytical Thinking

Application Development

Automation

Production Support

Risk Management

Adaptability

Business Acumen

DevOps Practices

Solution Delivery Process

Solution Design

Critical Thinking

Tools

Python scripting

Ansible

SevOne

NetCool Omnibus

NetCool Impact

IBM Network Manager

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’s physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Engineer is responsible for identifying, analyzing, and remediating non-permitted, end of life, unsupported or non-compliant technologies across our Network Toolset.This role ensures that all systems, integrations, and configurations adhere to the enterprise technology standards, security policies, and operational requirements. Working within the Network Tools Architecture and Engineering team, the engineer will drive efforts to eliminate unauthorized or legacy components.The position requires close collaboration with Network Engineering, Security, Asset Management, and Application teams to validate device eligibility, coordinate remediation actions, and prevent re-introduction of non-permitted technologies.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
• Develops software solutions to address manual and repeatable work or inefficient processes
• Conducts on-site evaluations of third-party products being considered for firm adoption
• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Engineer is responsible for identifying, analyzing, and remediating non-permitted, end of life, unsupported or non-compliant technologies across our Network Toolset.This role ensures that all systems, integrations, and configurations adhere to the enterprise technology standards, security policies, and operational requirements. Working within the Network Tools Architecture and Engineering team, the engineer will drive efforts to eliminate unauthorized or legacy components.The position requires close collaboration with Network Engineering, Security, Asset Management, and Application teams to validate device eligibility, coordinate remediation actions, and prevent re-introduction of non-permitted technologies

Required Qualifications:

• 3+ years experience in the areas of Fault Monitoring, Capacity Management, Configuration Management, and Performance Management within the Network Infrastructure
• General Network engineering experience
• Unix OS Administration
• SNMP
• Syslog
• Knowledge on the Change Management process

Desired Qualifications:

• IBM Watson AIOps
• NetCool\\Omnibus
• NetCool\\Impact
• IBM Network Manager
• Network Automation
• SevOne
• Forward networks
• Scripting (ie. Python)
• Ansible
• Agile Project Management Methodologies

Skills:

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Solution Design
• Critical Thinking

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - VA - Richmond - 8001 VILLA PARK DR - VILLA PARK OPS CENTER BLDG C (VA2100)

Pay range

$104,200.00 - $155,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.