Infrastructure Engineer – Azure Virtual Desktop / End User Computing

HCSC Group; United States; On-site; USD 102,000 - 184,000; Full time

Job summary

HCSC Group in the United States seeks a senior IT professional to improve the Virtual Desktop (VDI) experience through automation and design. You will guide architectures and roadmaps for Azure Virtual Desktop and related technologies, collaborating with Virtualization Engineering, Infrastructure Operations, and Service Management teams.

The role emphasizes hands-on deployment, building repeatable build-kits, knowledge transfer to Operations, and optimizing for prod and non-prod environments.

Qualifications

• Bachelor’s degree or equivalent experience in IT with 5–9 years in information technology.
• Hands-on design, build, and operation of Microsoft Azure Virtual Desktop (AVD) environments.
• Configuring AVD components including host pools, session hosts, workspaces, and application groups.
• Strong FSLogix experience for profile containers and storage integration.
• Experience with RemoteApp/AVD RemoteApp for enterprise application delivery.
• Proven ability in infrastructure automation and IT service management concepts.
• Excellent communication, problem solving, and cross-functional collaboration.
• Ability to prioritize, drive change, and manage stakeholder expectations.

Responsibilities

• Improve the overall VDI experience through automation and design.
• Provide guidance and roadmaps for current and future desktop virtualization architectures.
• Collaborate with Virtualization Engineering, Infrastructure Operations and Service Management.
• Develop repeatable build-kits to speed deployments for non-prod and prod environments.
• Transition knowledge to Infrastructure Operations and support teams.
• Leverage Azure Virtual Desktop, Citrix XenDesktop/XenApp, and Nerdio for AVD deployments and optimization.

Skills

Azure Virtual Desktop experience

FSLogix experience

RemoteApp experience

Analytical skills

Problem solving

Communication skills

Team collaboration

Adaptability

Project coordination

Education

Bachelor’s Degree in IT or related field

Technical Certification / college courses

Bachelor’s Degree in Computer Science / MIS

Tools

Azure Virtual Desktop

Citrix XenDesktop/XenApp

Nerdio for AVD

FSLogix

Networking/Identity/ITIL concepts

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This high-level employee will be responsible for improving the overall Virtual Desktop (VDI) experience through automation and design. You will provide guidance and plans for the existing and future desktop virtualization architectures and desktop virtualization roadmaps. This position is responsible for collaborating with Virtualization Engineering, Infrastructure Operations, and Infrastructure Service Management teams in the engineering and design area of responsibility; participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments; transitioning knowledge to Infrastructure Operations. The ideal candidate will have hands-on experience building and operating Azure Virtual Desktop environments and a strong understanding of Microsoft Windows, Azure infrastructure, identity, networking, application delivery, and infrastructure automation. Experience with Citrix XenDesktop and XenApp, particularly supporting or migrating traditional Citrix workloads to Azure Virtual Desktop, is highly beneficial. Experience with Nerdio for AVD deployment, management, optimization, and automation is also preferred.

Required Job Qualifications

• Bachelors Degree and 5 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 7 year Information Technology experience OR 9 years Information Technology experience.
• Demonstrated hands-on experience designing, building, configuring, operating, and supporting Microsoft Azure Virtual Desktop (AVD) environments.
• Experience configuring and managing AVD components including host pools, session hosts, workspaces, application groups, desktop assignments, scaling, and user access.
• Strong experience with FSLogix, including profile containers, configuration, storage integration, troubleshooting, and profile performance.
• Experience building and supporting Microsoft RemoteApp / AVD RemoteApp solutions for enterprise application delivery.
• Infrastructure Automation
• Operations Management
• ITIL v3
• IT standards, procedures, policies
• Ability to simplify & standardize complex concepts / processes
• Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
• Oral & written communications
• Problem solving / analytical skills, tools and techniques
• Supplier managementAbility to prioritize and make trade-off decisions
• Drive cross functional execution
• Adaptability and ability to introduce / manage change
• Teamwork and collaboration
• Organized and detail oriented
• Analytical and problem solving skills

Preferred Job Qualifications

• Bachelor’s Degree (Computer Science, MIS, or related degrees).

Compensation: $102,000.00 - $184,300.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards