Infrastructure Engineer

Summit 7; United States; On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health benefits (BCBS)

Dental benefits (Ameritas)

Vision benefits (VSP)

401k with company matching

Bonuses and salary increase potential

10 days vacation, 7 days sick time

Job summary

Summit 7 is seeking an Infrastructure Engineer to enhance reliability and automate infrastructure. The role focuses on server/endpoint configurations, patching, backups, and incident remediation within an MSP environment. You will work with Azure, Tanium, and ServiceNow tools, collaborating with network and security teams.

U.S. citizenship and a background check are required. Four-plus years in MSP or related fields, strong communication, and a commitment to continuous learning are essential for

Qualifications

• Security+ CE or IAT II equivalent certification.
• Experience with Windows, macOS, Linux, Android and iOS admin tasks.
• Proficient with MDM platforms.
• Foundational networking knowledge (firewalls, switches, WAPs).
• Experience with Remote Monitoring and Management (RMM) tools.
• Cloud experience with Microsoft Azure.
• Experience implementing enterprise antivirus solutions.
• Strong communication skills for high-pressure technical interactions.
• Ability to work independently and learn continuously.
• US Citizenship and ability to pass background check.
• Experience automating tasks; Tanium experience preferred.
• Experience supporting RMM tools and Tanium.

Responsibilities

• Develop infrastructure processes and workflows to improve reliability and efficiency.
• Engineer server, endpoint, and infrastructure configurations using enterprise tooling and automation.
• Diagnose outages and drive root cause remediation.
• Maintain patching strategies for system compliance.
• Manage backup and recovery solutions to support business continuity.
• Document system architecture, baselines, and operational standards.
• Collaborate with Network Engineering on complex infra issues.
• Define infrastructure policies and procedures.
• Execute vulnerability remediation and system hardening efforts.
• Communicate with clients during service disruptions with clear technical guidance.
• Automate recurring tasks using scripting/workflow tools.
• Coordinate with vendors to resolve platform-level issues.
• Lead infrastructure projects and align with engineering standards.
• Administer tooling to support MSP customers (ServiceNow, Tanium, Azure backups).
• Oversee backup and recovery systems.

Skills

Security+ CE / IAT II cert

MDM platforms

Networking basics

RMM tools

Azure cloud

Enterprise antivirus

Strong communication

Independent work

Industry best practices

US citizenship

Tanium

ITSM tools (ServiceNow)

Tools

Tanium

ServiceNow

Azure backups

Job description

Benefits

Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as:

• Excellent health benefits from BCBS


• Smile brighter with Ameritas dental benefits


• See into the future with our luxurious VSP vision benefits


• Prepare for the long- haul courtesy of our 401k with company matching


• Bonuses and salary increase potential via our certifications plan

Salary*

$70,000+

• Dependent upon qualifications

Benefits

Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as:

• Excellent health benefits from BCBS


• Smile brighter with Ameritas dental benefits


• See into the future with our luxurious VSP vision benefits


• Prepare for the long- haul courtesy of our 401k with company matching


• 10 days' vacation, 7 days sick time


• Bonuses and salary increase potential via our certifications plan

We do cool work here, defying expectations by simply being who we are - each of us makes an impact.

Essential Functions

• Develop Infrastructure processes and workflows to improve reliability and efficiency.


• Engineer server, endpoint, and infrastructure configurations using enterprise tooling and automation.


• Diagnose outages and performance issues and drive root cause remediation.


• Maintain patching strategies to ensure consistent system compliance.


• Manage backup and recovery solutions to support business continuity.


• Document system architecture, configuration baselines, and operational standards.


• Collaborate with Network Engineering on complex infrastructure issues.


• Define Infrastructure policies, standards, and procedures.


• Execute vulnerability remediation and system hardening efforts.


• Communicate with clients during service disruptions and provide technical clarity.


• Implement operational workflows that reduce manual effort and increase system stability.


• Coordinate with vendors and third parties to resolve platform level issues.


• Lead Infrastructure projects and ensure alignment with engineering standards.


• Partner with internal teams to resolve cross functional technical issues.


• Automate recurring tasks using scripting and workflow tools.


• Administer tooling to support MSP customers (ServiceNow, Tanium, AvePoint, Azure backups, etc.)


• Oversee backup and recovery systems.

Additional Responsibilities Include, But Are Not Limited To

• Software management and deployment.


• Hardware management and deployment.


• Other duties as assigned.

Requirements

Required

• Security+ CE or IAT Level II equivalent certification.


• Administrative experience with Windows, macOS, Linux, Android, and iOS.


• Proficiency with Mobile Device Management (MDM) platforms.


• Foundational networking knowledge (firewalls, switches, WAPs, endpoints, servers).


• Administrative experience with Remote Monitoring and Management (RMM) tools.


• Working knowledge of cloud technologies such as Azure.


• Experience administering enterprise antivirus solutions.


• Strong communication skills for high-pressure technical and customer interactions.


• Ability to work independently with a strong commitment to continuous learning.


• Ability to identify and apply industry best practices and emerging trends.


• S. citizenship with the ability to pass an extensive background check.


• Experience automating tasks and processes using modern tooling.


• Experience with Tanium for endpoint management, patching, and automation.


• Experience supporting RMM tools, Tanium preferred.


• Four (4)+ years of MSP or related experience.

Optional / Desired

• Experience supporting VDI environments.


• Experience managing SQL environments.


• Experience with Microsoft Power Platform tools.


• Scripting experience (PowerShell, CLI, Bash, etc.).


• Experience building servers, performing upgrades, and executing migrations.


• Experience using ServiceNow or similar ITSM platforms for incident, request, and change management.


• Experience supporting CMMC compliant environments.

Export Control Notice

This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a \"U.S. Person\" (as defined in 22 CFR 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A \"U.S. Person\" includes U.S. citizens, lawful permanent residents, asylees, and refugees.

Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

Salary: $70000 per year