Infrastructure and Application Support Manager

GovCIO; Fairfax (VA); Hybrid; USD 160,000 - 199,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking an Infrastructure and Applications Support Manager in Fairfax, VA. You will oversee global infrastructure operations, databases, network, and application support across multiple sites, including data centers and overseas posts, with occasional travel to customer sites.

Requires Top Secret clearance. The role leads Tier II/III support, directs dispersed teams, and drives service levels while enabling cloud migration and converged storage solutions for complex government IT

Qualifications

• Bachelor's degree or commensurate experience with 12+ years in IT infrastructure.
• 7+ years managing infrastructure, systems, databases, networks and applications across multiple locations.
• At least five years of Oracle and MS SQL Server database administration experience.
• Expertise in LAN, WAN, MPLS and firewall management with strong network ops skills.

Responsibilities

• Oversee global infrastructure operations and systems administration.
• Manage databases, network operations, and application support for CA systems and services.
• Lead dispersed teams and ensure service levels for enterprise infrastructure and apps.
• Support cloud migrations and converged server/storage solutions.

Skills

PMI/PMP certification

Infrastructure management

Network operations expertise

Education

Bachelor's degree

PMI/PMP certification

OCP or Microsoft Certified Database Administrator

CCNA or CompTIA Network+

ITIL Foundation Certification

Tools

Oracle

MS SQL Server

LAN/WAN/MPLS/firewall management

Windows & Linux administration

Job description

Fairfax, Virginia

Top Secret

Flexible for occasional remote work

IT Infrastructure & Network Engineering & Operations

Overview

GovCIO is currently working on a proposal with the Department of State and is looking for an Infrastructure and Application Support Manager. This position will be located in Fairfax, VA and will require occasional travel to customer site periodically.

Responsibilities

The Infrastructure and Applications Support Manager is responsible for global infrastructure operations and systems administration, database administration, network operations, and application support for all CA systems and services, including domestic data centers, domestic passport centers, visa processing centers, and overseas posts. This role oversees Tier II and Tier III support for databases (e.g., Oracle and MS SQL Server), applications (e.g., web applications, imaging and archiving, client-server, and specialized applications), and network infrastructure

(e.g., LAN, WAN, MPLS Firewalls). This role ensures enterprise infrastructure and applications meet defined service levels and oversees geographically dispersed technical teams and infrastructure, including converged server/storage solutions and cloud migrations.

Qualifications

Bachelors with 12+ years (or commensurate experience)

Required Skills and Experience

• Current PMI/PMP certification.

• 7+ years managing infrastructure, systems, databases, network, and application operations and projects at multiple locations with dispersed teams; similar in size, scope, and complexity.

• At least five years of experience with Oracle and MS SQL Server database administration and management.

• Expertise managing network operations including LAN, WAN, MPLS, and firewall management

Clearance Required: Active Top Secret Clearance

Preferred Skills and Experience

• At least three years of experience providing full life cycle and operations support for Windows and Linux systems.

• At least five years supporting Data Center Operations including server farms, networking equipment, and storage solutions (e.g., Cisco Routers and Switches, Firewalls, and Netapp/Dell EMC).

• Oracle Certified Professional (OCP) or Microsoft Certified Database Administrator certification.

• Cisco Certified Network Associate (CCNA) or CompTIA Network+ ITIL Foundation Level Certification Version 5 or higher.

• Experience with SDLC Process and application support methodologies

Posted Salary Range

USD $160,000.00 - USD $199,260.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.