Infrastructure Analytics Director: Strategy & Forecasting

J.P. Morgan; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

and more

Job summary

Chase is seeking an Analytics Solutions Director within Banking & Wealth Management to lead an analytics capability focused on measurement, forecasting, optimization, and risk/transparency across a global infrastructure portfolio. You will partner with Heads of Technology and Infrastructure Managers to drive executive-ready insights, framing complex topics into clear narratives for senior leaders.

The role requires exceptional analytical skills, strong executive communication, and the ability to

Qualifications

• 10+ years related experience and strong quantitative and analytical skills; ability to translate operational and financial data into actionable insights and executive decisioning
• Excellent proficiency in Microsoft PowerPoint and Excel
• Experience in dashboard reporting or other visual representation of KPIs
• Strong analytical and problem-solving skills; ability to think creatively and find cost-effective solutions
• Ability to analyze data, process information, and work independently
• Strong executive communication skills: ability to synthesize complex topics into clear narratives and impactful presentations
• Ability to maintain composure in a fast-paced environment and prioritize multiple projects with excellent communication with senior leaders

Responsibilities

• Partner with key stakeholders supporting end-to-end financial management: establish business cases, monitor trends, explain variances, and identify key drivers/sensitivities that impact outcomes across the infrastructure portfolio, including tokens/GPU/core applications
• Establish token consumption measurement and attribution (by product, application, model, environment, and use case), including standardized definitions and cost modeling for billable tokens
• Build a forecasting framework supporting token & GPU infrastructure usage that produces monthly/quarterly demand projections using driver-based assumptions
• Partner with Technology leaders to translate business priorities into measurable outcomes and analytics-backed decisions
• Build scalable analytics and self-service reporting, including dashboards and standardized scorecards for leadership and stakeholder consumption
• Drive data structuring and governance for infrastructure; define data model requirements to support senior-level reviews and approvals
• Develop forecasting and capacity modeling (e.g., compute/storage/network demand, staffing capacity, run-vs-change mix) to inform investment decisions and planning cycles
• Own the Infrastructure Analytics strategy and roadmap, including KPI frameworks, investment decisions, operating metrics, and executive reporting
• Establish a robust control environment for metric definitions and reporting processes to ensure consistency, auditability, and trust in results
• Deliver executive-ready materials with a strong emphasis on clarity, data visualization, and narrative storytelling for senior management forums and business reviews

Skills

Executive communication

Analytical skills

Problem solving

Stakeholder management

Independent thinking

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Chase is seeking an Analytics Solutions Director within Banking & Wealth Management to lead an analytics capability focused on measurement, forecasting, optimization, and risk/transparency across a global infrastructure portfolio. You will partner with Heads of Technology and Infrastructure Managers to drive executive-ready insights, framing complex topics into clear narratives for senior leaders.

The role requires exceptional analytical skills, strong executive communication, and the ability to