Infrastructure Administrator

Whitefish Credit Union; Missoula (MT); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401k plan

Pension plan

Paid holidays

PTO

Life and disability insurance

Wellness program

Tuition reimbursement

Telehealth

FSA available

Job summary

Whitefish Credit Union is seeking an Infrastructure Administrator to manage the enterprise network and computing environments, ensuring secure, reliable operations across servers, databases, and applications.

You will implement upgrades, perform backups, troubleshoot problems, and document procedures while supporting staff and participating in projects. A 5+ year background or CS/MIS degree is preferred, with relevant certifications and virtualization experience.

Qualifications

• Bachelor’s degree in computer science, MIS, or related subject, or 5+ years relevant experience in systems administration.
• Currently have (or willing to obtain within 12 months) MCSA, Azure Administrator Associate or other certification(s).
• 1-3 years of work experience managing Windows and Linux/Unix based server systems.
• 1-3 years of work experience with Virtualization or SAN systems.

Responsibilities

• Assist with managing enterprise systems through implementation, integration, security and maintenance of networks, servers, operating systems, services, applications, and databases.
• Perform and manage backups, identify problems, and contribute to resolutions.
• Provide technical assistance to staff and document resolutions per incident.
• Investigate problems in systems, processes, and services.
• Implement remedies and preventative measures.
• Upgrade systems and patch servers; modify infrastructure for performance.
• Review system and network updates and act on relevant items.
• Configure systems and networks to maximize hardware functionality.
• Coordinate resolution of service problems and maintain operational documentation.
• Participate in infrastructure project development and planning.
• Assist in SQL environment development, maintenance and reporting.
• On-time attendance and flexibility for duties.

Skills

Change management

Documentation

Active Directory

DHCP

DNS

Windows Server

Linux/Unix

Virtualization

SAN

Networking

On-call readiness

Communication skills

Teamwork

Education

Bachelor's degree in computer science or MIS

5+ years relevant systems administration experience

MCSA or Azure Administrator Associate

1-3 years virtualization or SAN experience

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Infrastructure Administrator

IT Full-Time Technical Kalispell, MT, US

2 days ago Requisition ID: 1486

WHITEFISH CREDIT UNION

POSITION DESCRIPTION

Position Title: Infrastructure Administrator

Organizational Relationships: Reports to Infrastructure Manager

Supervisory Responsibilities: N/A

General Function: The Infrastructure Administrator position performs the creation and maintenance of the enterprise-wide network and computing systems. Also provides support to other peer staff and end users. The systems supported by an Infrastructure Administrator enables every department to perform their business and mission critical functions.

Position Functions

• Assist with managing enterprise systems through effective implementation, integration, security and maintenance of networks, servers, operating systems, services, applications, and databases.
• Perform and manage backups, identify operational problems, and contribute to their resolution.
• Support peer staff with technical assistance in response to customer service goals and call escalation procedures. This includes appropriate documentation of work performed and resolutions.
• Investigate problems in systems, processes, and services.
• Assist with the implementation of agreed upon remedies and preventative measures.
• Implement system upgrades and patches; execute modifications to server and network infrastructure to improve efficiency, integration, interoperability, reliability, and performance.
• Review system and network updates and identifies those that merit action.
• Configure systems and networks to maximize hardware functionality.
• Investigate and coordinate the resolution of potential and actual service problems.
• Prepare and maintain operational documentation such as standard operating procedures.
• Participate in infrastructure project development and planning.
• Assist in activities related to SQL environment development, maintenance, and reporting.
• Report to work on time and as scheduled.
• Perform other duties as assigned.

Position Requirements

• Be comfortable following change management and documentation procedures.
• Ability to work with constantly evolving technology and maintain knowledge, skills, and abilities to match.
• Ability to earn industry certifications and/or perform continuing education to ensure proficiency i n position.
• Ability to implement, administer, and troubleshoot system infrastructure devices, including active directory, DHCP, DNS, current Microsoft Windows Server OS and virtual environments.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including switches, routers, and firewalls.
• Ability and willingness to travel to all branch locations.
• Ability to be periodically available on an on-call basis to ensure availability of WCU systems and work nights and weekends as needed, which may include holidays or non-standard business hours.
• Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential.
• Ability and willingness to interact calmly and professionally with people from all backgrounds.
• Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.
• Ability to follow oral and written instructions.
• Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others’ work styles.
• Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.
• Ability to lift up to 75 lbs. to overhead positions with or without accommodation.
• Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.
• Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.
• Adhere to all Whitefish Credit Union policies and procedures.
• Protect Member and Whitefish Credit Union confidential information.

Required Education and Experience

• Bachelor’s degree in computer science, MIS, or a related subject, or 5+ years relevant experience in systems administration.
• Currently have (or willing to obtain within the first 12 months), MCSA, Azure Administrator Associate or other certification(s) within the field of an equivalent level.
• 1-3 years of work experience managing Windows and Linux/Unix based server systems.
• 1-3 years of work experience with Virtualization or SAN systems.

Compensation Package

• Competitive starting wage
• 100% paid health insurance for employee
  • FSA (Flex plan) available
  • Telehealth available
• 3% employer 401k contribution (no matching requirement)
• 8% employer pension plan contribution (following first year of employment)
• 11 paid federal holidays (Saturday holidays excluded)
• 17 days of PTO annually, accrued monthly
• Life and disability insurance
• Wellness program
• Social Responsibility Policy – 24 hours annually of paid time for non-profit volunteer efforts
• Tuition Reimbursement Program – application-eligible following one year of employment

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to change and revision at any time. Position functions and requirements are listed as guidelines only and the job is not necessarily limited to these specifications.