Infra Quality Engineer - Data Center & Supplier Quality

Amazon Web Services (AWS); Herndon (VA); On-site; USD 117,000 - 160,000; Full time

Job summary

Amazon Web Services (AWS) Infrastructure Services leads design, delivery, and operation of global data center infrastructure. As an Infra Quality Engineer you will work with engineering, procurement, and vendors to manage supplier quality, perform on-site audits, and drive quality improvement initiatives.

You will develop supplier qualification plans, analyze failures, close gaps, and lead root-cause analyses with cross‑functional teams.

Qualifications

• 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities.
• Knowledge of Microsoft Office including Outlook, Word, and Excel.
• Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities.

Responsibilities

• Develop, implement and maintain the Supplier Quality roadmap for complex electrical and or mechanical infrastructure equipment to meet the technical and quality requirements.
• Manage complete equipment lifecycle quality, working closely with suppliers, engineering, procurement and other internal stakeholders.
• Responsible for improving equipment quality by identifying and closing gaps by performing thorough on-site audits to ensure suppliers' quality systems, products, and processes are meeting AWS Quality and product specification requirements.
• Drive Supplier Quality Improvement Programs track supplier performance along with goal settings for key performance indicators.
• Develop critical to quality parameters, perform critical-to-quality inspections and functional testing for complex equipment to ensure suppliers provide defect-free, high quality equipment to AWS and its customers.
• Review historical failures, equipment design changes and lessons learned to incorporate relevant inspections & tests and update equipment technical specifications.
• Lead complex electrical and mechanical infrastructure equipment as well as critical component(s) root cause analysis, working with suppliers, cross‑functional teams such as reliability and design engineering teams.
• Responsible for evaluating and validating complex root cause analysis reports from a technical perspective using critical thinking and quality principles.
• Develop new product (equipment) and/or new supplier qualification plans in terms of quality. Drive the quality program from prototyping to mass production stage for complex electrical and mechanical equipment that are part of AWS Data Centers.
• Ability to perform data analysis on failures reported during the equipment life cycle and create technical reports to provide design and specification improvement inputs and to drive improvement(s) at supplier factories.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Demonstrate a can‑do attitude and thriving in a fast‑paced work environment.
• Keys to success in this role include sound judgment and excellent written and verbal communication skills.
• This role requires 30-50% international and domestic travel.

Skills

Industrial engineering

Data centers

Quality assurance

Microsoft Office

Education

Bachelor's degree in Electrical Engineering

Job description

Amazon Web Services (AWS) Infrastructure Services leads design, delivery, and operation of global data center infrastructure. As an Infra Quality Engineer you will work with engineering, procurement, and vendors to manage supplier quality, perform on-site audits, and drive quality improvement initiatives.

You will develop supplier qualification plans, analyze failures, close gaps, and lead root-cause analyses with cross‑functional teams.