Infra Delivery Manager

Amazon Web Services (AWS); Wink (TX); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a leadership role responsible for guiding a diverse team of technicians and engineers to maintain and expand the scale of AWS data centre infrastructure.

The role emphasizes operational excellence, capacity delivery, and continuous process improvements across multiple sites. You will collaborate with cross-functional teams, manage vendor relationships, and ensure safety standards while optimizing cost.

Qualifications

• 2+ years of people management experience.
• 2+ years of data centre experience, or experience in a relevant field (e.g., Computer Science, Networking Engineering)

Responsibilities

• Managing and developing teams of technicians and engineers, providing technical and leadership expertise.
• Delivering capacity to existing Data Centres
• Helping build and bring online new Data Centres
• Constantly improving all processes and procedures
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all Data Centres
• Creating and maintaining metrics on all aspects of Data Centres and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident, problem, change, and capacity management

Skills

People management

Data centre experience

Job description

Description

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimise data centre deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimise data centre deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the clouds running. We support all AWS data centres and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centres. To be a qualified candidate for this role you must have experience operating in large‑scale data centre or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business.

• Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
• Delivering capacity to existing Data Centres
• Helping build and bring online new Data Centres
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centres
• Creating and maintaining metrics on all aspects of our Data Centres and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

This role supports data centres in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements

• Ability to travel to or commute between data centre locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data centre sites as required by business needs.

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications

• 2+ years of people management experience
• 2+ years of data centre experience, or experience in a relevant field (e.g., Computer Science, Networking Engineering)

Preferred Qualifications

• Bachelor's degree in an IT‑related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT‑related roles
• 1+ years of data centre, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data centre operations experience, or experience with network hardware: copper and optical fiber cabling, switches, routers
• Knowledge of network design, protocols and troubleshooting
• certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate), or A+ or CND (Certified Network Defender) or Network+ or Security+
• Experience conducting behavioural interviews and hiring
• Work flexible shifts including nights, weekends, or holidays in a 24/7/365 environment

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Wink - 78,400.00 - 137,300.00 USD annually

Company - Amazon Data Services, Inc.

Job ID: A10585278