Infra Delivery Install Technician, AWS Support

Amazon Data Services, Inc.; Ridgeland (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

Amazon Data Services, Inc. is hiring Infra Delivery Install Technicians to move and install large data center equipment across AWS facilities. You will install fiber/copper cabling, follow standard procedures, and participate in after-hours support as needed.

Roles require lifting 40 pounds, travel to multiple data centers, and working in 24/7 environments. A technical degree and Linux/networking experience are essential to join our inclusive, safety‑driven team.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in computer networking and Linux.
• Can lift and rack equipment up to 40 pounds.
• 2+ years of data center, hardware repair, or related operations experience.
• 2+ years of network cabling, fiber optics, and test equipment experience.

Responsibilities

• Move and install large enterprise equipment.
• Install fiber and copper cabling between equipment.
• Follow established hardware installation procedures and break‑fix activities.
• Travel within and outside the regional work area as required.
• Ensure safety and security standards during cabling and rack installation.

Skills

Networking

Linux

Data center operations

Cable installation

Safety compliance

Education

Bachelor's degree in IT/CS or related field

Tools

VFL

Power meter

OTDR

Job description

Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement.

Infra Delivery Install Technicians will collaborate with cross‑functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands‑on technical work that requires creativity, precision, and a passion for technological innovation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non‑immigrant visas, for this role.

NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position.

Key job responsibilities

• Moving and implementing large enterprise equipment
• Installing Fiber and Copper cabling and patching cabling between equipment
• Ensuring proper safety and security standards are maintained during cabling and rack installation,
• Following well established hardware installation procedures and break‑fix activities
• Safely using material handling tools and equipment
• Traveling within and outside of the regional work area is required.

Physical Requirements:

• All physical requirements are expected with reasonable accommodations:
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic Qualifications:

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in computer networking
• Experience working with Linux operating systems
• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair
• 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles
• 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience
• Experience with network hardware: copper and optical fiber cabling, switches, routers

Preferred Qualifications:

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in pr