Information Technology Specialist (Cloud Engineer)

USPTO; Alexandria (VA); On-site; USD 75,000 - 120,000; Full time

Job summary

USPTO in Alexandria, Virginia is seeking qualified candidates to join the Enterprise Infrastructure Delivery Office and Cloud and Network Services Division. This role supports secure, reliable cloud and network capabilities and collaboration with cloud service providers to ensure mission-focused operations.

The position is located on-site in Alexandria, with possible situational telework per agency policy and up to 52 hours of telework per leave year.

Qualifications

• Experience with cloud storage, lifecycle management, and operational support.
• Ability to work with enterprise cloud platforms and provide tenant support.
• Knowledge of secure cloud operations and compliance practices.
• Collaboration with management to create strategic cloud plans.

Responsibilities

• Contribute to planning efficient cloud storage and lifecycle management.
• Support cloud platform development and tenant operations.
• Assist in deploying, monitoring, and securing cloud-based products.
• Help ensure continuity, availability, and secure operations.

Skills

Cloud technologies

Cloud storage

Security compliance

AI enablement

Team collaboration

Job description

Help power the technology behind America's innovation system. Join the USPTO's Office of the Chief Information Officer, Enterprise Infrastructure Delivery Office, and Cloud and Network Services Division to support the secure, reliable, and innovative infrastructure that enables the agency's mission. You will work alongside professionals responsible for cloud and network services, engineering platforms, systems architecture, storage, firewalls, and other critical technology capabilities.

Telework

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year.

Duties

This is a key role position for you, if you...

GS-09

• Strive to join a mission-focused team and help shape the future of cloud and SI capabilities, assist management on plans for efficient cloud storage, lifecycle management, operational support, and AI enablement.
• Enjoy working with a technology team, participating with higher level managers in the creation of strategic plans for the development, revision, and management of cloud platforms, as well as the provision of cloud tenant support.
• Play a key role in advancing reliable and mission-focused cloud solutions, assists with the development and maintenance of cloud platform solutions that meet requirements and mission needs.
• Help promote secure, compliant, and effective cloud operations, assist in the deployment, implementation, and monitoring of cloud-based products to help ensure continuity, availability, and secure operation.
• Strengthen cloud capabilities across the organization, supporting and monitoring activities that help availability of cloud services.

GS-11

• Want to build hands-on experience with enterprise cloud technologies and mission-focused solutions, provide technical support for cloud services and architectures and assist in cloud-based projects from planning through completion, gaining hands-on experience with enterprise cloud technologies and mission-focused solutions.
• Are interested in helping deliver efficient, reliable, and secure cloud operations, supporting cloud storage, lifecycle management, operational support, and related cloud service activities under the guidance of higher-level staff, helping promote efficient, reliable, and secure cloud operations.
• Enjoy contributing to the delivery and continued improvement of cloud capabilities, assist in implementing cloud platform plans and supporting cloud tenant operations, contributing to the delivery and continued improvement of cloud capabilities.
• Value well-governed, consistent, and well-managed cloud services, support cloud governance processes by applying established policies, procedures, and standards to cloud service activities, helping to ensure consistent and well-managed cloud operations.
• Enjoy working with cloud service providers and supporting day-to-day technology operations. Coordinate with cloud service providers as needed to support service implementation and routine operational needs.

Qualifications

The position's level and salary will be determined by the applicant's demonstrated experience and education. More information is available on the USAJOBS posting.

Education

Education may not be substituted for specialized experience at this grade level.

Conditions of Employment

Applications will only be accepted from United States Citizens and Nationals and your resume and question responses must demonstrate the job-related competencies. If selected, you will be required to pass a background investigation.

The full list of conditions and qualifications can be found on the USAJOBS posting.

The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including sexual orientation), national origin, political affiliation, marital status, disability, genetic information, age, pregnancy, childbirth, or related medical conditions, retaliation for engaging in protected activity, parental status, military service, or other non-merit factors.