Information Technology Specialist

US-Executive-Office-For-U.S.-Attorneys-and-the-Office-of-the-U.S.-Attorneys-; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

United States Attorney's Office for the Eastern District of Pennsylvania seeks a dedicated IT professional at the GS-09 level to support litigation and discovery workloads. Responsibilities include coordinating forensic and discovery tools, assisting with trial prep, and managing hardware/software assets to minimize downtime.

Applicants should show attention to detail, customer service, teamwork, and the ability to work with Everlaw or similar platforms. Federal service eligibility required.

Qualifications

• Minimum qualification requires basic IT competencies and specialized experience related to litigation support.
• Ability to coordinate trial preparation and discovery processes.
• Customer-focused mindset with ability to translate user needs into IT solutions.

Responsibilities

• Assist with development, planning, or coordination of litigation support services including trial preparation and presentations using eDiscovery software.
• Plan or schedule installation of new or modified litigation support hardware and software to ensure smooth operation.
• Control or maintain the office's equipment inventory and manage network accounts.
• Troubleshoot and maintain customer hardware and software to optimize system performance.
• Utilize review platforms such as Everlaw to load discovery materials.

Skills

Attention to Detail

Customer Service

Interpersonal Skills

Reasoning

Teamwork

Tools

Everlaw

Job description

The United States Attorney's Office for the Eastern District of Pennsylvania's mission is to investigate, prosecute and deter violations of federal statutes, enforce and represent the interests of the United States in civil litigation, uphold civil, constitutional and victims' rights, and foster partnerships with other federal, state and local government agencies and community groups.

This position is also being announced to applicants under Merit Staffing procedures under 26-PAE-13051823-MP.

MINIMUM QUALIFICATIONS:

To be considered minimally qualified for this position, you must demonstrate that you have the required basic requirement and specialized experience for the respective grade level in which you are applying:

Basic Requirement:

• 1) Attention to Detail - Is thorough when performing work or data and reviews own work to ensure accuracy, completeness, and consistency with standards.
• 2) Customer Service - Developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
• 3) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
• 4) Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyses information and makes correct inferences or draws accurate conclusions.
• 5) Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Applicants must meet or exceed the minimum proficiency levels for the required competencies listed above and experience for the grade level(s) for which they are applying.

Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience and/or education for the respective grade level in which you are applying:

To qualify at the GS-09 level, you must possess:

Specialized Experience:

• Assisting with development, planning, or coordination of litigation support services including trial preparation and presentations in response to customer needs using eDiscovery software;
• Planning or scheduling the installation of new or modified litigation supporting hardware and software to ensure seamless installation, minimize installation problems and downtime;
• Controlling or maintaining the office's equipment inventory and managing network accounts.
• Troubleshooting and maintaining customer hardware and software to optimize system performance and identify components for improvements;
• Utilizing review platforms such as Everlaw, and other similar platforms to load discovery materials.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

If your resume does not support your questionnaire answers, we will not allow credit for your response(s).