Information Technology Operations Support

Bernard Nickels & Associates; Indianapolis (IN); On-site; USD 93,676 - 107,452; Full time

Job summary

A consulting firm in IT support seeks an IT Ops Support professional in Indianapolis, IN. This role covers Computer System Validation (CSV) activities and incident management. Candidates should have a strong background in IT operations support and excellent collaboration skills. The position is contract-based and requires local presence without remote options.

Qualifications

• Proven experience in IT Operations Support, including validation, change management, and incident resolution.
• Must be local to Indianapolis, IN (no relocation or remote options).
• Strong communication and collaboration skills to work effectively across global teams.

Responsibilities

• Perform Computer System Validation (CSV) activities.
• Manage incident and problem resolution, including triage and troubleshooting.
• Support CAPAs and CRs for release tracking and change management.

Skills

Computer System Validation (CSV)

IT Operations Support

Incident management

Change management

Strong communication skills

Job description

Overview

Job Title: IT Ops Support

Type: Temp

Duration: 6 months with possibility of extension

Location: Indianapolis, IN (local candidates only)

Pay Rate: $68–$78/hr

Employer: Bernard Nickels & Associates

Job Description

We are seeking an IT Ops Support professional to join a growing team in Indianapolis, IN. This role requires strong expertise in Computer System Validation (CSV) and IT operations, with responsibility for incident and problem management, issue triage, and resolution.

Key Responsibilities

• Perform Computer System Validation (CSV) activities.
• Support CAPAs (Corrective and Preventive Actions) and CRs (Change Requests) for release tracking and change management.
• Manage incident and problem resolution, including triage and troubleshooting.
• Track, manage, and resolve issues in collaboration with global teams.
• Partner with distributed team members across India, Canada, and the U.S.
• SupplyChain Advantage (CTWIN)

Requirements

• Must be local to Indianapolis, IN (no relocation or remote options).
• Proven experience in IT Operations Support, including validation, change management, and incident resolution.
• Strong communication and collaboration skills to work effectively across global teams.

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology

Referrals increase your chances of interviewing at Bernard Nickels & Associates by 2x

Get notified about new Information Technology Operations Support jobs in Indianapolis, IN.