Information Technology (IT) Administrator

Meeting Street Schools; Charleston (SC); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Life Insurance

Disability Coverage

Wellness Programs

Tax-Favored Spending Accounts (FSA/HSA

Retirement Plans

Pet Insurance

Job summary

Meeting Street Schools is seeking an IT Administrator to support technology across all networked classrooms and staff. This salaried, exempt role reports to the Senior IT Administrator and helps maintain infrastructure, improve student and classroom experiences, and increase operational efficiency.

The ideal candidate has 4+ years of IT support or network administration, strong communication skills, and a commitment to our mission of empowering students through excellent education.

Qualifications

• Proficiency with Microsoft Office Suite and G-Suite.
• Demonstrated success supporting technology infrastructure in a complex organization with high service expectations.
• Commitment to the mission and core values of Meeting Street Schools and an unwavering belief that all students can succeed.
• 4+ years, or equivalent, of proven experience in IT Support and Network Administration.
• Bachelor’s degree preferred; equivalent experience may be considered.

Responsibilities

• Establish and uphold proactive hardware inventory and device setup processes.
• Manage internet network access and security; provide staff training on software.
• Troubleshoot hardware and software issues with clear timelines.
• Provide on-site Audio/Visual support for school events and testing days.
• Coordinate with MSS network and school district as applicable.
• Oversee onboarding and offboarding of staff technology accounts and access.

Skills

Microsoft Office Suite

G-Suite

IT Support

Network Administration

Project Management

Communication

Team Collaboration

Problem Solving

Education

Bachelor's degree in Computer Science

Bachelor's degree in Business Administration

Equivalent experience

Tools

Ticketing system

Job description

Who We AreMeeting Street Schools is a groundbreaking network of four South Carolina schools with a mission of “empowering children with the excellent, life-changing education they deserve.” We were founded in 2008 to give hard-working students the opportunity to receive an education that will transform their lives. We are ambitious in our commitment to families, and we expect the same in return. We value exceptional teaching, life-changing student achievement, innovation and a growth mindset, and gratitude and responsibility.Who We're Looking ForWe exist to change the status quo in education, and we seek individuals who strongly align with our mission. We look for those who refuse to compromise and see education as the gateway to opportunity. We hold high expectations for ourselves and our students. Our team strives to meet a bar of excellence, and we constantly challenge ourselves to get better and evolve our approach. High performers and leaders are encouraged to apply.The RoleThe IT Administrator is a salaried, exempt role with a broad range of responsibilities providing support to all school-based staff and students to ensure effective application of various technology and resources within the classroom. Through regular testing and maintenance, the IT Administrator helps to improve the student and classroom experience, enhance student performance, and increase operational efficiency.This role is essential in maintaining the technological infrastructure that supports instructional excellence and high student achievement. The IT Administrator is expected to operate with urgency, precision, and a service mindset, consistently delivering at a high standard across all schools. This position reports to the Senior IT Administrator and is a key member of the network operations team, providing support across all schools in the network. This role will be required to perform other duties as assigned to support the needs and priorities of the organization. Meeting Street Schools retains the right to change or assign other responsibilities as necessary.Core Responsibilities:Technology Equipment Management:Establish and uphold proactive systems, including inventory, for hardware management that reflect best-in-class practices and organizational standards of excellenceConduct routine testing and maintenance of all technology equipment to ensure optimal functionality and reliabilityProvide recommendations on device replacement or outsourced maintenance, as neededManage the delivery, installation, and set up of new devices and equipmentOversee the implementation of digital education platform subscriptionsSchool and Classroom Support:Manage internet network access and securityTrain staff and teachers on essential software and equipment to enhance usability and efficiencyTroubleshoot and resolve hardware and software issues while providing clear communication on resolution timelinesOrganizational Support:Serve as the network expert for assigned digital education platformsEvaluate new digital platforms for compatibility with existing systems and identify required implementation stepsAssist with the management of class rosters for digital education platformsStaff Onboarding and Offboarding:Provide new staff with necessary equipment, software accounts, and email addressesEnsure collection of all issued technology from departing staff; deactivate access to email and all other servicesOperations:Provide on-site Audio/Visual support for school events and standardized testing daysServe as a liaison between the school and MSS network and school district, as applicableProactively monitor and manage the ticketing system: for incoming requests, ensuring timely and accurate responsesSchool Culture:Champion our values of exceptional teaching, innovation and growth mindset, life-changing student achievement, and gratitude and responsibilityCommit to constant professional and personal growth through reflection, feedback, and collaborationParticipate and engage in school and community eventsRequired Education and Experience:Proficiency with Microsoft Office Suite and G-SuiteDemonstrated success supporting technology infrastructure in a complex organization with high service expectationsA commitment to the mission and core values of Meeting Street Schools and an unwavering belief that all students can succeedPreferred Education and Experience4+ years, or equivalent, of proven experience in IT Support and Network Administration, with a strong track record of successfully implementing new systems and enhancing operational efficiencyBachelor’s degree in Computer Science, Business Administration, or a related field preferred; equivalent experience may be consideredExperience working in educational or nonprofit environments is a plusStrong project management skills with the ability to prioritize tasks and balance competing deadlinesExcellent communication and interpersonal skills to collaborate effectively with team members, school leaders, and student familiesStrong problem-solving skills and the ability to work independently in a fast-paced environmentCompensation & Benefits:The starting salary range for the Information Technology (IT) Administrator is $64,600-$80,000 and is commensurate with experience. Additionally, Meeting Street Schools offers a comprehensive benefits package, including but not limited to:Health, Dental, Vision, and Pet InsuranceLife Insurance and Disability CoverageEmployee + Family Wellness ProgramsTax-Favored Spending Accounts (FSA/HSA)Retirement Plans_______________________________________________________________________________Meeting Street Schools is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.