Information Technology Intern

Massachusetts Municipal Wholesale Electric Company (MMWEC); Ludlow (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

MMWEC is seeking a motivated IT Intern to join our Information Technology team for Winter 2027. You will gain hands-on experience supporting enterprise technology systems and staff across networks, security, and infrastructure.

You'll work on real IT projects, learn from seasoned professionals, and contribute to improving IT processes while supporting public power utilities in our community. This internship is ideal for students seeking to apply classroom knowledge to real-world IT projects and

Qualifications

• Currently enrolled in an associate's or bachelor's degree program in IT, CS, cybersecurity, information systems, or a related field.
• Basic understanding of computer hardware and troubleshooting.
• Basic knowledge of Microsoft Office applications.
• Basic understanding of Windows operating systems.
• Basic understanding of networking fundamentals.
• Familiarity with PHP, Python, and SQL.

Responsibilities

• Provide technical support by troubleshooting hardware, software, and network issues.
• Assist with system maintenance, imaging, software installation, and asset inventory.
• Support network security through user account administration, security checks, and backups.
• Contribute to IT projects, including tool implementations and report development.
• Document procedures and suggest improvements to IT processes.

Skills

Troubleshooting

Networking fundamentals

Analytical thinking

Written & verbal communication

Independent and collaborative work

Eagerness to learn

Education

Associate's or Bachelor's in IT/CS/Cybersecurity or related field

Tools

PHP

Python

SQL

Microsoft Office

Windows OS

Job description

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team for Winter 2027. This internship offers hands‑on experience supporting technology operations in a professional business environment and is an excellent opportunity for students looking to apply classroom knowledge to real‑world IT projects.

Key Responsibilities

• Provide technical support by troubleshooting hardware, software, and network‑related issues for staff.
• Assist with system maintenance, including computer imaging, software installation, equipment deployment, and asset inventory management.
• Support network and cybersecurity efforts through user account administration, security checks, and backup monitoring.
• Assist with technology projects, including implementation of new tools, report development, cloud‑based services, and research of emerging technologies.
• Document technical procedures and contribute to ongoing improvements in IT processes and user support.

Qualifications

Required

• Currently enrolled in an associate's or bachelor's degree program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field.
• Basic understanding of:
  • Computer hardware and troubleshooting.
  • Microsoft Office applications.
  • Windows operating systems.
  • Networking fundamentals.
  • PHP, Python, and SQL.
• Strong analytical and problem‑solving skills.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Eagerness to learn and take on new challenges.

Preferred

• Previous coursework, projects, or experience related to systems administration, networking, programming, or technical support.
• Interest in cybersecurity, cloud technologies, or business systems.

What You'll Gain

• Hands‑on experience supporting enterprise technology systems.
• Exposure to network, cybersecurity, and infrastructure operations.
• Opportunity to contribute to meaningful technology projects.
• Mentorship from experienced IT professionals.
• Experience working within the public power and energy industry.

Join MMWEC this winter and gain valuable experience while helping support the technology that powers our organization and the communities we serve.

About MMWEC

The Massachusetts Municipal Wholesale Electric Company (MMWEC) is a leader in the energy industry, dedicated to supporting Massachusetts municipal utilities with innovative, sustainable, and reliable energy solutions. With 50 years of utilizing public power joint action, MMWEC prides itself on its forward‑thinking strategies, collaborative approach, and commitment to serving local communities.

Massachusetts Municipal Wholesale Electric Company (MMWEC) eagerly accepts applications for employment from all qualified persons without regard to race, color, religious creed, national origin, sex, sexual orientation, GINA, marital status, gender identity, age, ancestry, veteran status, mental or physical disability, and political belief or affiliation.