Information Technology Governance Consultant

Adapture; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Adapture is seeking an IT Operations Governance Analyst to support IT Operations teams by ensuring compliance with SOX controls and governance procedures. The analyst will coordinate SOX control execution, validate operational compliance, and align security policies with engineering standards.

The ideal candidate will have experience in IT Operations and a solid understanding of SOX requirements. Strong attention to detail and documentation skills are crucial for this role. Join us in advancing IT governance.

Qualifications

• Experience in IT Operations or Infrastructure environments.
• Familiarity with SOX controls and compliance frameworks.
• Strong attention to detail and documentation skills.

Responsibilities

• Coordinate SOX control execution across IT Operations teams.
• Monitor and validate governance and compliance tasks.
• Support governance oversight of ITSM processes.

Skills

IT Operations experience

Familiarity with SOX controls

Knowledge of IT audits

Understanding of ITSM processes

Attention to detail

Tools

ServiceNow CMDB

Job description

The IT Operations Governance Analyst supports IT Operations teams by coordinating, tracking, and validating compliance with SOX controls, audit requirements, security policies, engineering standards, and ServiceNow CMDB requirements. This role works closely with Infrastructure and Platform Operations teams to ensure governance and configuration management requirements are embedded into daily operational workflows rather than treated as one‑time audit activities.

SOX & Audit Support

Coordinate SOX control execution across IT Operations teams. Track control activities, evidence collection, and remediation actions. Support internal and external audit requests by gathering, validating, and organizing required documentation. Maintain audit readiness throughout the year.

Operations Governance Execution

Monitor and validate that governance and compliance tasks are completed accurately and on schedule. Support development and maintenance of operational compliance procedures aligned to IT control policies. Identify gaps where operational practices do not align with governance requirements and elevate appropriately.

Security & Engineering Standards Alignment

Assist in validating adherence to security policies, technical standards, and engineering requirements. Coordinate with Security and Engineering teams to translate control expectations into operational tasks and validate supporting documentation.

ServiceNow CMDB Configuration Item (CI) Operational Compliance

Support governance and quality of operational Configuration Items (CIs) within the ServiceNow CMDB. Validate that CIs are accurately classified, owned, and populated in accordance with CMDB data standards and CSDM guidelines. Coordinate with Operations and Engineering teams to address data quality issues, lifecycle misalignment, and missing or stale attributes. Support audit and compliance activities by ensuring CMDB data can be relied upon as a system of record for operational and control reporting.

ITSM Process Quality & Compliance

Support governance oversight of Incident, Change, and Request Management processes. Review change documentation and participate in CAB forums to ensure alignment with risk and control requirements.

Risk, Vulnerability & Remediation Tracking

Track risk assessments, vulnerability remediation activities, and compliance actions. Ensure remediation actions have clear ownership, due dates, and documented completion.

Identify recurring audit issues, control failures, documentation gaps, or CMDB data quality concerns and recommend improvements to strengthen overall operational governance maturity.

Required Skills & Experience

Experience in IT Operations or Infrastructure environments. Familiarity with SOX controls, IT audits, and compliance frameworks. Working knowledge of ITSM processes and ServiceNow CMDB concepts. Basic understanding of IT security principles. Strong attention to detail and documentation skills.