Information Technology Assistant Manager (full-time) | Skokie Public Library

ILLINOIS LIBRARY ASSOCIATION; Skokie (IL); On-site; USD 66,000 - 99,000; Full time

Job summary

Skokie Public Library is seeking an Information Technology Assistant Manager (full-time) to lead and maintain our wired and wireless network, servers, and cloud services in Skokie, Illinois. You will supervise IT staff, design secure infrastructure, and collaborate with staff and vendors to plan projects.

The ideal candidate holds a Bachelor's degree in a related field with 3+ years of enterprise network experience; CCNA/CCNP are a plus.

Qualifications

• Bachelor's degree in Computer Science, IT, Network Engineering, Cybersecurity, or equivalent
• 3+ years enterprise network/infrastructure experience
• 1+ year supervisory or lead experience

Responsibilities

• Design, administer, and optimize wired and wireless network infrastructure
• Manage and support firewalls, VPNs, and authentication systems
• Administer Unix/Linux and Windows server environments, virtualization, and storage
• Monitor system performance, capacity, security, and availability; lead upgrades
• Support Microsoft 365, Active Directory, and Entra ID
• Lead technology projects with staff, vendors, and stakeholders
• Respond to complex infrastructure incidents and root-cause analysis
• Administer backup and disaster recovery systems
• Supervise IT staff and provide technical guidance
• Assist with planning, budgeting, and daily IT operations
• Serve as senior technical resource when needed

Skills

Network engineering

System administration

Supervisory experience

CCNA

CCNP

Scripting

Unix/Linux

Education

Bachelor's degree

Tools

CCNA

CCNP

Job description

Information Technology Assistant Manager (full-time) | Skokie Public Library

At Skokie Public Library, technology is more than infrastructure. It is how we connect people to information, learning, creativity, and opportunity.

What You'll Do

• Design, administer, and optimize wired and wireless network infrastructure
• Manage and support firewalls, network security controls, VPNs, authentication systems, and remote access technologies
• Administer Unix/Linux and Windows server environments, virtualization platforms, and enterprise storage systems
• Monitor system performance, capacity, security, and availability while leading maintenance, upgrades, and lifecycle planning
• Support Microsoft Windows Server, Microsoft 365, Active Directory, Microsoft Entra ID, and related cloud services
• Lead technology projects from planning through implementation while collaborating with staff, vendors, and stakeholders
• Respond to complex infrastructure incidents, perform root-cause analysis, and implement long-term solutions
• Administer backup and recovery systems and support disaster recovery preparedness
• Supervise, mentor, and provide technical guidance to IT Specialist staff
• Assist with departmental planning, budgeting, technology standards, and daily IT operations
• Serve as a senior technical resource and assume designated responsibilities of the Information Technology Manager when needed

What We're Looking For

Minimum Qualifications

• Bachelor's degree in Computer Science , Information Technology, Network Engineering, Cybersecurity, or a related field, or an equivalent combination of education, certifications, training, and experience
• Three or more years of progressively responsible experience supporting enterprise network and infrastructure environments
• At least one year of supervisory experience or experience serving in a formal technical lead role

Preferred Qualifications

• Candidates with any of the following are strongly encouraged to apply:
• CCNA, CCNP, or comparable networking certification
• Experience independently administering enterprise firewalls
• Experience designing and supporting enterprise wireless networks
• Experience administering Microsoft 365 and cloud services

Technical Expertise

• Successful candidates will have strong knowledge of:
• TCP/IP networking, including IPv4, VLANs, DNS, DHCP, VPNs, NAT, routing, and switching
• Enterprise network security principles and practices
• Firewall administration and network segmentation
• Wired and wireless network architecture and troubleshooting
• Unix/Linux and Windows server administration
• Virtualization, storage, backup, and recovery systems
• Microsoft 365, Active Directory, Group Policy, and Microsoft Entra ID
• Endpoint operating systems including Windows, macOS, iOS, and Android
• Scripting and automation tools
• Infrastructure monitoring, documentation, and operational best practices

At Skokie Public Library, we're more than a place for books. We're a welcoming community destination where people come to learn, create, connect, and grow. Serving one of the most diverse communities in the region, we provide innovative programs, inspiring spaces, and exceptional service that make a difference in people's lives every day. If you’re excited by the idea of combining advanced technical work with helping staff and community members benefit from dependable, thoughtfully designed technology , we’d love to hear from you.

$65,901.86 – 98,852.79 - Offers are made within this range based on competencies, experience, and internal equity.

Location

Since 1981, iREAD provides high quality, low-cost resources and products that enable local library staff to motivate children, young adults, and adults to read.

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