Information Technology Application Manager

ARR Healthcare; Georgia; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Health, Dental, Vision benefits

401(k) matching

Unlimited PTO

Remote work environment

Company gatherings

Impact/Cares Team opportunities

Job summary

ARR Healthcare is seeking an organized, collaborative IT Project Manager to lead technology projects and manage key IT vendor relationships that support our healthcare staffing operations, remote workforce, and shared services teams. This role is 100% remote with occasional travel to Dallas.

This role will oversee day-to-day technology support and projects from inception through implementation, support reporting and business application needs, coordinate internal stakeholders and external

Qualifications

• 3–5+ years of IT project management experience.
• Experience with CRM, ATS, or healthcare staffing systems preferred.
• Strong communication and vendor-management skills.

Responsibilities

• Lead IT projects from planning to completion with scope, timelines, milestones, risks, testing, rollout, and post-implementation support.
• Coordinate internal stakeholders and external vendors to translate business needs into clear project requirements.
• Manage vendor relationships, service levels, contracts, renewals, and issue resolution to ensure accountability and progress.
• Own relationships with helpdesk, hardware, phone, internet, network, and other technology vendors.
• Maintain project documentation, status reporting, decision logs, and implementation plans.

Skills

Project management

Communication

Organization

Problem-solving

Follow-through

Education

Bachelor’s degree in IT/Business/PM/Healthcare

Tools

Bullhorn

Salesforce

CRM systems

Job description

ARR Healthcare is seeking an organized, collaborative IT Project Manager to lead technology projects and manage key IT vendor relationships that support our healthcare staffing operations, remote workforce, and shared services teams. This role is 100% remote with occasional travel to Dallas.

This role will oversee day-to-day technology support and projects from inception through implementation, support reporting and business application needs, coordinate internal stakeholders and external vendors, and ensure technology solutions are delivered on time, within scope, and aligned with business priorities.

Key Responsibilities

• Lead IT projects from planning through completion, including scope, timelines, milestones, risks, testing, rollout, and post-implementation support.
• Partner with leadership, operational teams, shared services, and end users to translate business needs into clear project requirements.
• Manage internal resources, external vendors, and technology partners to ensure accountability, timely progress, and successful delivery.
• Own relationships with helpdesk, hardware, phone, internet, network, and other technology vendors.
• Monitor vendor service levels, response times, issue resolution, contracts, renewals, invoices, and escalations.
• Maintain project documentation, status reporting, decision logs, issue trackers, and implementation plans.
• Support technology initiatives related to CRM systems, workflow automation, reporting, integrations, data integrity, security practices, user adoption, and process improvement.
• Support day-to-day business application needs, including reporting requests, system adjustments, configuration updates, user support, and ongoing application improvements.
• Facilitate testing, training coordination, change management, and communication for new systems or process changes.

Qualifications

• Bachelor’s degree in information technology, business, project management, healthcare administration, or related field preferred; equivalent experience considered.
• 3-5+ years of experience managing IT, systems, operations, vendor, or business process improvement projects.
• Experience with CRM, ATS, healthcare staffing, recruiting, sales, finance, or shared services systems preferred. Bullhorn and/or Salesforce experience preferred.
• Ability to support daily business application needs, reporting requests, system adjustments, configuration updates, and end-user troubleshooting preferred.
• Experience managing outsourced IT providers, helpdesk support, hardware procurement, phone systems, internet/network services, or similar technology vendors preferred.
• Strong project management, communication, organization, follow-through, and problem-solving skills.
• ARR Healthcare employees must reside in one of the following states CO, GA, FL, KY, MA, MO, NH, TX

This position supports a collaborative, remote environment and works across ARR Healthcare’s business units and shared services functions to improve efficiency, visibility, reliability, and service quality.

Benefits and Perks

• Competitive compensation
• Health, Dental, Vision Benefits - begins 1st of the month after hire date
• 401(k) matching
• Unlimited paid time off and paid volunteer time off
• 9 Company Holidays
• Remote work environment
• Virtual and in-person company gatherings
• Opportunity to join our Impact Team or Cares Team (teams focus on opportunities to serve our communities and our employees)

About Us

We are ARR Healthcare, which is comprised of Enterprise Medical Recruiting (privately held permanent healthcare staffing company founded in 1990) and Alliance Recruiting Resources (privately held locums healthcare staffing company founded in 2001). We offer a family-oriented atmosphere where the leadership is authentic and truly cares about each employee. We're a moderately sized company, everyone has an impact, hard work is rewarded, and values are lived out. We are one vision, one set of core values, and one company culture with one leadership team supporting all employees. We believe that our success is not just measured by the services that we provide but by the values that guide us in every action we take.

Be the Change

Do the Right Thing

Go the Extra Mile

To Our Applicants:

We are excited to review your application! If your experience and background align we will reach out to you soon to discuss next steps. Due to an overwhelming amount of interest, not all applicants will receive a response.

ARR Healthcare is an Equal Opportunity Employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All applicants will be considered for employment without attention to race, religion, gender, national origin, sexual orientation, and veteran or disability status.