Information Technology Administrator

The Municipal Information Systems Association of California; Claremont (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

The City of Claremont is seeking an experienced Information Technology Administrator to maintain the security, reliability, and efficiency of the City's technology environment. The role leads server and network administration, supports cloud and software systems, and coordinates with vendors and contractors to meet project timelines.

Ideal candidates bring broad IT expertise, strong technical skills, and a commitment to public service.

Qualifications

• Five years of progressively responsible IT support experience in network, systems, or database administration.
• Seven years in enterprise IT administration roles with relevant certifications.
• Combination of progressive IT admin experience with relevant certifications accepted.
• Valid California driver’s license required.
• CLETS User certification is highly desirable.

Responsibilities

• Ensure optimal operation, security, and reliability of servers, storage, cloud, and software systems across multiple locations.
• Oversee external contractors, consultants, and vendors to meet project requirements and timelines.
• Develop clear technical documentation and reports for operational excellence.
• Manage multiple technology projects while maintaining day-to-day IT operations.

Skills

Broad IT expertise

Technical skills

Cybersecurity

Documentation

Project management

Education

Bachelor’s Degree in Computer Science, Information Systems Management, or related field

Job description

The City of Claremont is seeking a highly motivated, service-oriented, technically skilled Information Technology Administrator to join our team. Under the direction of the Information Technology Officer, this position plays a critical role in ensuring the optimal performance, security, reliability, and availability of the City's technology environment.

As a fiscally sound organization with a recently adopted balanced two-year budget, the City offers employees the opportunity to build their careers in a stable and well-managed municipal environment. We believe our employees are our greatest asset. We foster a workplace where innovation, collaboration, and public service come together to make a meaningful difference.

If you would like to:

• Be part of an organization that values creativity and innovation and looks for new ways to improve services.
• Work in a diverse and dynamic technology environment where your expertise will be valued and your ideas can make a difference.
• Collaborate with talented professionals across departments, as well as technology partners and vendors.
• Serve the community while enjoying the opportunity to build a rewarding career in local government.

The Position

Under the direction of the Information Technology Officer, the Information Technology Administrator is responsible for the optimal operation, security, and reliability of servers, storage, cloud, and software systems across a diverse, multi-location, multi-platform environment.

The Information Technology Administrator will provide expert-level technical system administration for physical and virtual servers; support enterprise hardware, software, data management, telecommunications, and network infrastructure; strengthen cybersecurity, network resilience, and disaster recovery capabilities; oversee external contractors, consultants, and vendors to ensure project requirements and timelines are met; manage multiple technology projects while maintaining day-to-day operational excellence; develop clear, comprehensive technical documentation and reports.

Some exciting projects include:

• Cyber Resilience: Implementing and supporting network policies designed to improve cybersecurity and organizational resilience.
• Emergency Operations Center Network Refresh
• City-Wide Telephony Upgrade
• Hybrid to Cloud-Native Identity and Device Management

The Information Technology Administrator may provide indirect supervision over clerical and technical support personnel. Work hours are generally Monday through Thursday (38-hour work week) between 7:30 a.m. - 6:00 p.m. Some evening/weekend meetings or special events may be required.

The ideal candidate will:

• Bring broad IT expertise and strong technical skills to support City operations.
• Work independently while contributing effectively to a collaborative, team-oriented environment.
• Manage competing priorities, projects, and deadlines with organization and accountability.
• Build trusted relationships with City staff, elected officials, and appointed bodies.
• Deliver professional, responsive, solutions-focused IT service.
• Champion innovation and continuous improvement in technology, systems, and services.
• Stay adaptable and organized while responding to evolving technology needs and challenges.

Ideal Candidate

Experience:
Five years of progressively responsible experience involving information technology support with network, systems, or database administration, preferably in public safety or a municipal enterprise-level environment.

Or

Seven years of progressively responsible experience as an information technology administrator, network administrator, at an enterprise system level, with relevant certifications to perform the abovementioned duties.

Or

Any combination of progressive experience as an information technology administrator or network administrator at an enterprise system level with relevant certifications to perform the duties highlighted above.
Education: Bachelor’s Degree from an accredited college or university in computer science, information systems management, or a closely related field.

License or Certificate: A valid California driver’s license and good driving record are required.

Highly desirable: Possession of, or ability to obtain certification as a full-access California Law Enforcement Telecommunications Systems (CLETS) User.