Information Systems Analyst II

The City of San Diego; California (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

The City of San Diego is seeking an Information Systems Analyst II to coordinate the development, testing, implementation, and modification of complex department information systems, working with internal teams and external IT service providers to meet requirements.

The role includes business process analysis, modeling, researching hardware/software options, providing end-user technical support, and supervising technical support staff.

Qualifications

• Two years of professional-level information systems planning management experience within the last five years.
• Experience coordinating development, testing, implementation, and modification of complex department information systems.
• Experience providing technical assistance to end users on major computer systems across platforms.

Responsibilities

• Coordinate development, testing, implementation, and modification of complex department information systems.
• Perform business process analysis and modeling.
• Research hardware/software capable of meeting requirements.
• Provide hardware/software technical support to end-users in day-to-day operations.
• Supervise technical support personnel.
• Fulfill other duties as assigned.

Skills

Information systems management

Information systems analysis

Problem-solving

Technical support

Education

Bachelor's Degree or equivalent

Job description

JOB INFORMATION

See NOTES below for future wage increases and/or additional compensation opportunities. APPLICANTS ARE ENCOURAGED TO APPLY TO THE FOLLOWING RELATED RECRUITMENT:

• Information Systems Manager

Information Systems Analyst II positions coordinate the development, testing, implementation, and modification of complex department information systems utilizing both internal and external Information Technology (IT) service providers as resources; perform business process analysis and modeling; perform research to identify hardware and/or software capable of meeting a requirements specification; provide hardware/software technical support to end-users in the day‑to‑day operation of systems; supervise technical support personnel; and perform other duties as assigned.

Notes

• The following general wage increase is scheduled to take effect for Information Systems Manager: 2% effective 6/30/27.
• Eligible benefited employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).
• Information Systems Analyst II employees may be required to lift up to 30 pounds and must be able to bend, squat, and crawl on the job.

EDUCATION

Bachelor's Degree or equivalent education (i.e., minimum completed units = 120 semester/180 quarter).

• Additional qualifying experience may be substituted for education lacked on a year‑for‑year basis. One year of full‑time experience = 30 semester/45 quarter college‑level units.

EXPERIENCE

Two years of full‑time professional‑level information systems planning management experience (within the last five years). Qualifying experience must include ALL of the following:

• Information systems management.
• Information systems problem‑solving.
• Information systems design and analysis.
• Providing technical assistance to others on major computer systems which run on a variety of platforms.

Notes

• The following are NOT considered qualifying experience: System user or super‑user experience; repair technician experience; experience solely removing and/or installing discrete systems components; and information/data systems experience gained more than five years ago.
• City of San Diego employees using Out‑of‑Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.

LICENSE

A valid California Class C Driver License may be required at the time of hire.

REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION)

• Proof of degree/transcripts, if utilized to meet the minimum requirements.
• For City of San Diego employees, proof of Out‑of‑Class Assignment (OCA), if utilized to meet the minimum requirements.

SCREENING PROCESS

Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.

SUPPLEMENTAL INFORMATION

PRE‑EMPLOYMENT REQUIREMENTS : Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre‑employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, including a polygraph examination and/or background investigation. All screening processes must be successfully completed before employment begins. A positive test result for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may be cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change to their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.

Rev. 17 – September 25, 2026 (New Recruitment Date)