Information Specialist II - Public Health & Human Services

Stlouiscountymn; Duluth (MN); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Vacation, Sick and Personal Leave

Paid Holidays

Medical Plan

Dental Plan

Vision Plan

Disability Insurance

Life Insurance

Flexible Spending Accounts

Retirement Benefits

training and Advancement Opportunitie

Job summary

St. Louis County is seeking an Information Specialist II in the Finance & Operations Division of the Public Health & Human Services Department. The role focuses on processing payments to clients, billing claims, posting payments, and providing internal and external customer service.

The position supports ACH setup and vendor maintenance in MAXIS and MMIS systems. This is a mobile work friendly role with potential base in multiple Minnesota locations depending on preference.

Qualifications

• Three (3) years full-time paid verifiable experience in a clerical support position.
• Demonstrated ability to operate personal computer-based systems.
• Proficiency in operating word processing software; typing 40 w.p.m./net.

Responsibilities

• Processing payments to clients.
• Billing claims through MMIS & MNITS.
• Posting payments received in MMIS and MAXIS.
• Customer service - internal and external.
• ACH setup for clients in MAXIS.
• Vendor maintenance in MAXIS for group residential housing.

Skills

Customer service

Personal computer systems

Typing 40 wpm

Word processing software

Tools

Word processing software

Job description

Kind of Work

There presently exists a vacancy for an Information Specialist II in the Finance & Operations Division within the Public Health & Human Services Department.

Primary Responsibilities Include

• Processing payments to clients
• Billing claims through MMIS & MNITS
• Posting payments received in MMIS and MAXIS
• Customer service - internal and external
• ACH setup for clients in MAXIS
• Vendor maintenance in MAXIS for group residential housing

St. Louis County is a mobile work friendly employer.

Please note: The incumbent of this position could be based out of Duluth, Ely, Hibbing, or Virginia based on applicant preference.

The salary range reflected above is the normal hiring range for 2026. The full salary range, including longevity pay, is $21.88 - $29.78 per hour.

This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.

St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.

Distinguishing Features of Work

An employee in this class performs a variety of process tasks and problem-solving activities that require discretion and factual judgments to appropriately apply established procedures, policies and practices to work situations. Duties include explaining established departmental regulations, policies and procedures; and processing information gathered from varied sources to compile departmental records in accordance with established procedures requiring the employee to exercise some judgment to adapt and apply the appropriate procedures to a variety of normally recurring work situations. The work is performed under the direction of a designated lead worker or supervisory staff.

Work Environment

These work environment factors are general in nature and may vary depending on the specific position being filled.

• CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside.
• FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others.
• OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; work with clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.

Selection Process

MINIMUM QUALIFICATIONS (Pass/Fail)

• Three (3) years full-time paid verifiable experience in a clerical support position.
• Demonstrated ability to operate personal computer-based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

RATING SYSTEMS

Supplemental Questions will be 100% of the scoring process.

• Points will be awarded based on the applicants answers to supplemental questions 17-21.
• Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Tentative Recruitment & Screening Process Schedule

• October 19, 2026 - Applicant screening will begin
• Week of November 2, 2026 - Supplemental question scoring to be completed
• Week of November 16, 2026 -Interviews to be conducted

ESSENTIAL FUNCTIONS

The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.

Veterans Preference

• Veteran: DD214 noting character of service.
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statute 197.455 for additional requirements.

Physical-medical Standards

Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

Drug Testing

Applicants selected for appointment must take and pass a drug test.

Background Check

Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.

Employment Eligibility Verification

All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.

Probationary Period

Appointees to the position must successfully complete at least a six-month probationary period prior to being certified for permanent employment.

Non-discrimination

St. Louis County is an equal opportunity and veteran-friendly employer.

Eligible St. Louis County employees earn a competitive salary and benefits package, including:

• Vacation, Sick and Personal Leave
• Paid Holidays
• Medical Plan
• Dental Plan
• Vision Plan
• Disability Insurance
• Life Insurance
• Flexible Spending Accounts
• Retirement Benefits
• Deferred Compensation
• Training and Advancement Opportunities
• Employee Assistance Program
• Employee Resource Groups
• Employee Wellness Program
• Pet Insurance

Benefits are prorated for part-time employees and administered in accordance with the applicable collective bargaining agreement or management compensation plan.