Information Services - System Administrator II

LCI Education; Baton Rouge (LA); On-site; USD 65,000 - 85,000; Full time

Job summary

LCI Education in Baton Rouge, LA is seeking a Systems Administrator to maintain and improve our IT infrastructure. You will serve as SME for servers, networking, cybersecurity, cloud services including Google Workspace, and enterprise platforms, ensuring reliable, secure operations across the organization.

The role collaborates with the IT Manager to support fleet and operations technology, manage backups and disaster recovery, document configurations, and participate in projects that enhance

Qualifications

• Associate's or Bachelor's degree in Information Technology or related field.
• 3–5 years of systems administration, network administration, or infrastructure support.
• Experience with Google Workspace and cloud-based environments.

Responsibilities

• Administer and monitor physical and virtual server environments.
• Manage network infrastructure including switches, firewalls, VPNs.
• Support cybersecurity tools, backups, patching, and system hardening.
• Administer cloud-based platforms such as Google Workspace.
• Document configurations, procedures, and changes.
• Provide advanced technical support for hardware, software, and infrastructure.
• Participate in IT projects and technology improvement initiatives.
• Ensure compliance with policies and best practices.

Skills

Server administration

Networking

Cybersecurity

Cloud technologies

IT support

Education

Associate’s or Bachelor’s degree in Information Technology or related field

Tools

Google Workspace

Windows Server

Enterprise networking equipment

Virtualization platforms

Backup systems

Job description

Job Description

Position Title: Systems Administrator

Reports To: Information Systems & Technology Manager

Department: Information Services

FLSA Status: Salaried (EXEMPT)

1.0 Position Summary

The Systems Administrator is responsible for maintaining, supporting, and improving the organization’s IT infrastructure. This position serves as the subject matter expert (SME) for servers, network infrastructure, cybersecurity, cloud-based systems, and enterprise platforms including Google Workspace. The System Administrator works closely with the Information Systems & Technology Manager to ensure reliable, secure, and efficient technology operations across the organization. In addition to infrastructure responsibilities, the System Administrator provides secondary support for fleet and operations technology systems to assist in maintaining standards, performance, business continuity, and operational effectiveness.

2.0 Essential Duties and Responsibilities

Infrastructure & Systems Administration

• Administer, maintain, and monitor physical and virtual server environments.
• Serve as the primary SME for network infrastructure including switches, firewalls, wireless systems, VPN connectivity, TV matrix, conference room technology, and internet services.
• Manage and support cybersecurity tools, endpoint protection, access controls, backups, patching, and system hardening.
• Administer cloud-based platforms and services including Google Workspace and other enterprise applications.
• Monitor system performance, availability, and capacity to ensure optimal operation and uptime.
• Perform system upgrades, maintenance, troubleshooting, and disaster recovery procedures.
• Maintain backup and recovery solutions to protect organizational data and systems.
• Document infrastructure configurations, procedures, standards, and system changes.
• Coordinate with vendors and third-party service providers for support, maintenance, and project implementation.

Operational & Technical Support

• Assist the Information Systems & Technology Manager with supporting fleet and operations systems.
• Provide advanced technical support and troubleshooting for hardware, software, and infrastructure-related issues.
• Support deployment and maintenance of user devices, printers, mobile equipment, and operations technology systems.
• Participate in IT projects, system implementations, and technology improvement initiatives.
• Assist with maintaining compliance with company policies, cybersecurity standards, and industry best practices.

General Responsibilities

• Maintain confidentiality and security of company information and systems.
• Participate in after-hours support or on-call rotation as needed.
• Stay current with emerging technologies, cybersecurity threats, and industry best practices.
• Perform additional duties as assigned.

3.0 Requirements

Education & Experience

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• Minimum of 3–5 years of experience in systems administration, network administration, or infrastructure support.
• Experience supporting cloud-based environments such as Google Workspace required.
• Experience with virtualization platforms, backup systems, and network infrastructure preferred.

Knowledge, Skills, and Abilities

• Strong knowledge of server administration, networking, cybersecurity, and cloud technologies.
• Experience with Microsoft Windows Server environments and enterprise networking equipment.
• Understanding of firewalls, VPNs, wireless networking, and security best practices.
• Ability to troubleshoot complex technical issues independently.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with technical and non-technical users.

Preferred Certifications

• CompTIA Network+, Security+, or Server+
• Microsoft, Google, Cisco, or VMware certifications preferred

4.0 ESSENTIAL ATTRIBUTES

• High performer in a self-driven environment
• Customer-focused, helpful, patient, and professional
• Energetic with a positive attitude
• Strategic planning and project leadership capabilities
• Strong team leadership and execution skills
• Innovative and forward-thinking mindset
• Ability to develop alternate solutions in complex situations
• Accountable and dependable
• Motivated with strong drive and initiative
• Reliable and self-organized
• Strong time management skills with the ability to prioritize multiple tasks and deadlines
• Ability to frequently lift and move computing equipment up to 25 pounds

5.0 EXPECTED PERFORMANCE STANDARDS

Physical & Other Demands

The physical demands are those customary to an office environment; however, substantial time is required in refrigerated warehouse environments where physical safety and food safety clothing may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must maintain flexibility to engage with night shift operations on a reasonably consistent basis.

Work Environment & Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

• Work environment is fast-paced with frequent short deadlines and critical situations requiring adaptability and flexibility.
• Work areas include offices, refrigerated warehouses, and surrounding grounds.
• Limited hazards may exist due to visits to warehouse and operational areas.

The employee understands that nothing in this job description changes the at-will employment relationship with Capitol City Produce.