Information Services - Survey Data Associate

Witt/Kieffer; Washington (District of Columbia); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid vacation time

Medical benefits

Tuition reimbursement

Training

Job summary

U.S. News & World Report in Washington, DC is seeking a Survey Data Associate to support the Education rankings and data team.

You will serve as the primary contact for educational institutions and assist with statistical surveys, user management, and email campaigns while contributing to data quality and timely reporting. The role requires a bachelor’s degree and at least one year in data collection with strong Excel/Python/STATA skills.

Qualifications

• A Bachelor’s degree (social science degrees preferred).
• At least one year of experience working in data collection or survey research.
• Strong proficiency in Microsoft Excel/Sheets,Python and/or STATA.
• Exceptional organizational skills with the ability to maintain a high-volume email inbox.
• Ability to meet project deadlines and work in a fast-paced environment.

Responsibilities

• Assist with email campaigns to communicate various reminders and deadlines to educational institutions
• QA emails and surveys ensuring accurate content and functional validation
• Review, correct, and verify statistical survey data submitted by colleges and universities
• Communicate timely with colleges and universities about survey and data collection questions
• Assist in various tasks involving entry level data analysis for the Best Colleges, Best Graduate Schools, Best Online Programs and other educational rankings done by U.S. News
• Assist in the development and implementation of statistical and peer assessment survey instruments

Skills

Microsoft Excel

Python

STATA

Education

Bachelor’s degree

Tools

Airtable

JIRA

Confluence

Survey Monkey

Limesurvey

Qualtrics

Sailthru

Constant Contact

Job description

U.S. News & World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives. We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for 90 years. Our platforms on usnews.com include Education, Health, Money, Travel, Cars, News, Real Estate, Careers and 360 Reviews.

We reach millions of people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms. Our signature franchises include our “Best” series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more. These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print. And our U.S. News Live flagship conferences highlight important national conversations such as Healthcare of Tomorrow.

We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming and inclusive workplace where everyone is given an opportunity to succeed and contribute to their fullest.

Survey Data Associate – U.S. News & World Report

U.S. News empowers everyone to thrive. In this position you will have the opportunity to leverage your strengths and skills to support the growing U.S. News Education Rankings data team.

As a Survey Data Associate, you will have the opportunity to work on integral tasks related to the publication of the annual U.S. News Education rankings. In this role you will serve as the primary point of contact for educational institutions and assist with statistical surveys and user management. You will also assist in the development and deployment of statistical surveys, peer reputation surveys, and email campaigns.

Responsibilities

• Assist with email campaigns to communicate various reminders and deadlines to educational institutions
• QA emails and surveys ensuring accurate content and functional validation
• Review, correct, and verify statistical survey data submitted by colleges and universities
• Communicate timely with colleges and universities about survey and data collection questions
• Assist in various tasks involving entry level data analysis for the Best Colleges, Best Graduate Schools, Best Online Programs and other educational rankings done by U.S. News
• Assist in the development and implementation of statistical and peer assessment survey instruments

Position Requirements

• A Bachelor’s degree (social science degrees preferred)
• At least one year of experience working in data collection or survey research.
• Strong proficiency in Microsoft Excel/Sheets,Python and/or STATA.
• Exceptional organizational skills with the ability to maintain a high-volume email inbox.
• Ability to meet project deadlines and work in a fast-paced environment.

Preferred Qualifications

• Professional or academic experience in K-12 and Higher Education data is helpful but not required.
• Able to work efficiently in a fast-paced environment.
• Experience with Airtable, JIRA, Confluence, or equivalent project management platforms.
• Experience with Survey Monkey, Limesurvey, Qualtrics or similar survey software.
• Experience developing data cleaning procedures to maintain accurate and high-quality data.
• Experience with AI-assisted customer service solutions is a plus.
• Experience with Sailthru, Constant Contact or similar email marketing software.

Work Culture

• Talent is our best asset!
• We invest in people with passion and potential who understand U.S. News’ dedication to our consumers.
• Entrepreneurial, mission-driven culture with core values of quality and integrity
• Focus on fostering personal and professional growth
• Competitive benefits including paid vacation time, medical, tuition reimbursement, and training
• Collaborative Work Environment – Fun, diverse, inclusive and ambitious co-workers

Additional Information

• U.S. News & World Report strongly encourages all employees to be fully vaccinated (including boosters).
• Washington, DC based applicants only to work a hybrid schedule. Remote applicants will not be considered.
• The anticipated base salary for this position is $50,000 to $60,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, interview performance, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.