Information Security Technician

Eastern New Mexico University; Portales (NM); On-site; USD 52,000 - 78,000; Full time

Job summary

Eastern New Mexico University seeks an Information Security Technician to monitor security events, evaluate threats, and initiate response actions. You will contribute to vulnerability management, incident response, and continuous improvement of campus cybersecurity while documenting activities.

The ideal candidate has an associate’s degree in a related field and strong knowledge of networking, operating systems, and cybersecurity principles, with good communication skills and willingness to

Qualifications

• Knowledge of networking, operating systems, and cybersecurity principles.
• Strong written and verbal communication skills.
• Ability to learn and apply new software applications and technologies effectively.
• Ability to work outside normal business hours as needed to support operational requirements and to respond to security incidents.
• Must be able to exercise sound judgment while applying established procedures and escalation guidelines.

Responsibilities

• Monitor and analyze available security notifications, evaluating potential security events, and determine appropriate escalation or response in accordance with documented security procedures and escalation guidelines
• Support security remediation activities by applying established documented procedures and escalation guidelines
• Support vulnerability scanning and patch verification activities
• Maintain documentation of security alerts, incidents, including analysis, response actions, and resolution details in tracking systems
• Support security awareness initiatives through development, coordination, and communication efforts
• Keep current on basic and emerging security threats, vulnerabilities, and best practices relevant to assigned responsibilities
• Collaborate with staff, faculty, students, and other university stakeholders to support cybersecurity operations, assess issues, and ensure appropriate resolution or escalation
• Follow established office standards and methodologies, ensuring consistency and accuracy
• Regular and predictable attendance required
• Perform other duties as assigned

Skills

Networking knowledge

Operating systems knowledge

Cybersecurity principles

Communication skills

Learning new software

After-hours availability

Judgment and decision making

Education

Associate's degree in Information Security, Computer Science, or related field

Job description

Position Overview

Position Summary: The Information Security Technician provides professional-level information security analysis and support by monitoring security events across available tools and platforms, evaluating potential threats, and initiating appropriate response actions. This position applies established security frameworks and procedures to assess risk, investigate alerts, and determine appropriate escalation and/or remediation steps. This role contributes to vulnerability management, incident response activities, and continuous improvement of campus cybersecurity practices while maintaining accurate documentation and supporting institutional security objectives.

Requirements

Duties and Responsibilities:

• Monitor and analyze available security notifications, evaluating potential security events, and determine appropriate escalation or response in accordance with documented security procedures and escalation guidelines
• Support security remediation activities by applying established documented procedures and escalation guidelines
• Support vulnerability scanning and patch verification activities
• Maintain documentation of security alerts, incidents, including analysis, response actions, and resolution details in tracking systems
• Support security awareness initiatives through development, coordination, and communication efforts
• Keep current on basic and emerging security threats, vulnerabilities, and best practices relevant to assigned responsibilities
• Collaborate with staff, faculty, students, and other university stakeholders to support cybersecurity operations, assess issues, and ensure appropriate resolution or escalation
• Follow established office standards and methodologies, ensuring consistency and accuracy
• Regular and predictable attendance required
• Perform other duties as assigned

Minimum Job Requirements:

• Associate's degree in Information Security, Computer Science, or a related field, or an equivalent combination of education, relevant certifications, and/or relevant experience

Knowledge, Skills, and Abilities:

• Knowledge of networking, operating systems, and cybersecurity principles
• Strong written and verbal communication skills
• Ability to learn and apply new software applications and technologies effectively
• Ability to work outside normal business hours as needed to support operational requirements and to respond to security incidents
• Must be able to exercise sound judgment while applying established procedures and escalation guidelines.

Working Conditions

Physical Demand and Working Conditions:

• The position is typically performed during standard business hours, though flexibility is required as evening, weekend, or on-call hours may be necessary to meet deadlines, complete system maintenance, respond to emergencies, or support upgrades
• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers to operate computer keyboards, peripherals, and other standard office equipment
• Ability to occasionally lift and/or move objects weighing up to 25 pounds, including computer equipment and related equipment
• Visual acuity to read and analyze data on screen and in print
• Occasional walking, bending, or reaching to access equipment in server rooms or workspace

Essential Functions: defined under the Americans with Disabilities Act, these include the aforementioned duties and responsibilities, minimum job requirements, knowledge, skills, and abilities, and physical demands and working conditions. This is not necessarily an all-inclusive listing.

Additional Information

Application Review Date:

Condition of Employment: Must pass a pre-employment background check.

Equal Employment Opportunity /Title IX/IPRA. Eastern New Mexico University does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other characteristic protected under federal, state, or local laws. If a reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact the Office of Human Resources at [phone]. New Mexico is an open records state; therefore, ENMU complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Any concerns regarding sex discrimination should be addressed to the Title IX Coordinator at either [e-mail], [phone], or Curry Hall Office 127, 1500 S Avenue K, Portales, NM 88130. Requests for inspection of public records should be sent to [e-mail]. For any other inquiries, please contact Human Resources at [phone] or e-mail [e-mail].