Information Security Platform Administrator

Quantum Strides LLC; Annapolis (MD); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k)

Health insurance

Job summary

A technology solutions company based in Annapolis, MD is seeking an Information Security Platform Administrator to lead technical support for various SaaS platforms. The ideal candidate will have extensive experience in information security, with strong skills in managing systems like SailPoint and CyberArk. This is a full-time position offering health insurance and a 401(k).

Qualifications

• 10 years of relevant IT work experience.
• 5 years of experience in information security and SaaS management.
• Experience with hands-on design and implementation of SaaS platforms.

Responsibilities

• Serve as the primary support contact for the Information Security Team.
• Oversee daily support activity functions.
• Monitor system performance and troubleshoot issues.

Skills

SaaS management

Information security

Communication skills

Problem-solving

Team collaboration

Education

Associate degree

Tools

SailPoint

CyberArk

Microsoft Purview

Archer

Job description

Information Security Platform Administrator

About the job Information Security Platform Administrator

Job Description:

Scope of Work:

1. The purpose of this position is to serve at the primary technical support lead that actively participates in the planning and design, installation, administration, operations, and day-to-day daily activities of multiple SAAS platforms as noted in the offeror & resource qualifications section. This position will ensure stable, scalable, redundant, and secure information security technical operations. This person will serve as the systems matter expert and be the primary support contact for the Information Security Team. This position will open support calls as needed to troubleshoot and resolve issues as needed.

2. This position will engage directly with Information Security staff members to oversee and provide daily support activity functions in support of Information Security business processes, to provide configuration and operational support across platforms, and to enhance our operational activity with the administration of technical activities on these platforms.

3. Primary job duties and responsibilities include working with Information Security platforms to, test and deploy services, build out functionality and automation to improve business operations and streamline workflow processes. This position will be responsible for system performance monitoring, troubleshooting, and creating process and procedure documentation in support of client's security operations.

4. Additional job functions may include light project management, audit support and reporting.

5. This position will lead, schedule, coordinate and provide guidance in the activities with the Information Security Team, other teams, and vendors to support information security operations, business process development, risk management framework, identity and access management, user attestations, disaster recovery planning, business continuity planning, audit response, and governance in a timely and accurate fashion.

6. Ability to deploy, configure, administer, and create customizations and improvements of the SAAS software to meet the business needs of the Information Security department.

7. To develop new process, procedures, and workflows to improve security operations.

8. To provide problem determination and resolution through the analysis and diagnostics of a wide variety of problems, failures, software configuration problems, security issues, performance problems, and unsolved problems reported internally or by other groups.

9. Generate regular status reports, and generate technical and procedural documents upon request, that may include project progress reporting, meeting key milestones, and showcasing tasks accomplished, etc. Host weekly status meetings/calls with team or on as needed basis.

10. This position will provide Information Security staff training on all areas of the platforms supported.

SKILLS, EXPERIENCE, & CAPABILITIES

a. Ten (10) years of relevant IT work experience with at least five (5) years of experience in

the information security and SaaS management and administration field.

b. Two (years) experience with hands on design, implementation, application customization

and support experience with SaaS platforms.

c. Proficient with information security platforms in an enterprise environment.

d. Experience with SailPoint, CyberArk, Microsoft Purview and Archer with the ability to learn other platforms as required.

e. Specific proficiency with the following:

(1) SailPoint

i Build application specific user attestations.

ii Provide role-based access to individual system attestations.

iii Ability to work with System Owners to build custom user attestation requirements.

iv Provide training to the users of the system.

(2) CyberArk

i Privileged Cloud

iii User Account Management

(3) Microsoft Purview (Security & Compliance)

• Labeling and Encryption
• Data Categorization and Classification

(4) Archer

ii Risk Mapping to NIST and Security Policies

viii Security Incident Reporting

f. Excellent communication, interpersonal and team skills.

g. Ability to present technical information for knowledge transfer and training purposes.

h. Ability to establish and maintain effective working relationships with peers, end users and

vendor development staff, as well as all levels of management and judicial personnel as

i. Ability to troubleshoot application specific problems and open support tickets as needed to

address systems functionality issues.

Job Type: Full-time

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Information security: 5 years (Required)
• SaaS: 2 years (Required)
• Sailpoint: 2 years (Required)
• CyberArk: 2 years (Required)
• Microsoft Purview: 2 years (Preferred)
• Archer: 2 years (Preferred)
• IT: 10 years (Required)

License/Certification:

• AWS Certified Advanced Networking Specialty (Preferred)

Ability to Commute:

• Annapolis, MD 21402 (Required)

Ability to Relocate:

• Annapolis, MD 21402: Relocate before starting work (Required)