Information Associate ED Nights - Shawnee Mission

AdventHealth; Kansas; On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off from Day One

Job summary

AdventHealth in Kansas is seeking a part-time or full-time hospitality-focused team member to welcome visitors, assist patients, and relay information to nursing and physician staff. This role emphasizes compassionate communication, efficient handling of inquiries, and collaboration with a multidisciplinary team.

Responsibilities include guiding patients, managing requests, and supporting daily department operations while following established policies.

Qualifications

• Welcomes visitors and answers inquiries with a polite and helpful attitude.
• Assists patients by responding to requests and directing them to the appropriate staff.
• Communicates clearly to team members and patients, aiding in care coordination.

Responsibilities

• Greet visitors in person or by phone and route to the right staff.
• Respond to patient requests and help obtain needed services from nurses and physicians.
• Maintain department operations by following policies and reporting changes when needed.
• Monitor supplies, track inventory, and place orders as required.
• Operate office equipment efficiently and support the healthcare team.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or Equiv

Tools

Office equipment

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Night (United States of America)

Address:

9100 W 74TH ST

City:

SHAWNEE MISSION

State:

Kansas

Postal Code:

66204

Job Description:

Welcomes visitors by greeting them in person or by telephone. Assists patients by responding to requests and obtaining needed services from nurses, physicians, and other team members. Provides information by answering inquiries, relaying calls, providing directions, and referring inquiries to nursing and physician staff. Listens attentively and provides information in a respectful manner to ensure understanding. Contributes to the team effort by accomplishing responsibilities as needed. Maintains department operations by following policies and procedures and reporting needed changes. Monitors stock to determine inventory levels, anticipates needed supplies, places and expedites supply orders, and verifies receipt of supplies. Keeps department equipment operational by following manufacturer’s instructions and established procedures, notifying appropriate departments when repairs are needed. Operates office equipment such as computers, fax machines, phone systems, copy machines, scanners, and label printers with skill and efficiency. Communicates clearly and effectively to customers and members of the healthcare team. Other duties as assigned.

Knowledge, Skills, and Abilities:

• N/A

Education:

• High School Grad or Equiv [Preferred]

Field of Study:

• N/A

Work Experience:

• 1+ of position-related experience [Preferred]

Additional Information:

• N/A

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$16.60 - $26.57

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.