Informatics Solutions Engineer

Children's Mercy KC; Kansas City, Northern (MO, KY); Hybrid; USD 51,000 - 83,000; Full time

Job summary

The Informatics Solutions Engineer will provide programming and technical support for clinical application systems, including the electronic health record and related tools. This role leads small projects, develops documentation, and collaborates with HIT analysts to ensure reliable software management and clear cross‑team communication.

This position is remote in the Kansas City metro area with occasional on‑site meetings.

Qualifications

• Bachelor's Degree in Health Informatics or related field with 3–5 years Healthcare IT experience.
• Alternatively, HS diploma/associates with 7+ years Healthcare IT experience.
• CPHIMS (HIMSS) certification preferred.

Responsibilities

• Oversee application and technology management activities for clinical systems.
• Lead project and program management efforts across HIT and IT teams.
• Serve as a Health Informatics resource for clinical departments.
• Report progress, issues, and milestones to the supervisor.
• Manage on-call coverage of roughly one week per month.

Skills

Health Informatics

Education

Bachelor's Degree in Health Informatics

HS diploma or equivalent / associate degree with 7+ years Healthcare IT experience

CPHIMS (HIMSS) Preferred

Job description

Thanks for your interest in Children's Mercy!

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Overview

The Informatics Solutions Engineer will provide programming and technical support for clinical application systems with development and maintenance of projects. This will include support of programs and systems related to the electronic health record and other clinical applications and software that support clinical care. This role has a commitment to clinical staff and departments, as well as across the Health Informatics and Technology (HIT) division and the Information Technology (IT) department to provide clear communication, collaboration and expertise in the technical aspects of software management. The Informatics Solutions Engineer role also provides technical support to HIT analysts and leads small projects and/or technology initiatives through all phases of systems development including planning, development, implementation and operation for complex computer projects while supporting the mission, vision, and strategic priorities of Children's Mercy and the IT Department. This role will create and update system documentation including diagrams, technical schema, and project related documents and will work with the Senior Directors of HIT to keep them aware of changes or updates to the software systems.

Radiology experience including PACS, VNA, Interfaces, and 3rd party applications preferred.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities

• Application and Technology Management
• Project and Program Management
• Serves as a Health Informatics resource for clinical departments
• Report progress, issues, and project details to supervisor.
• Responsible for covering on-call schedule (approximately one week a month)

Qualifications

• Bachelor's Degree in Health Informatics or related degree. and 3-5 years experience in the support, development, and management of Healthcare IT. or
• HS diploma or equivalent or associates degree and 7 or more years experience may be accepted in lieu of a Bachelor's Degree
• CPHIMS (HIMSS) Preferred

Benefits at Children's Mercy

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Learn more about Children’s Mercy benefits.

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $37.71/hr, but your offer will be determined based on your education and experience.

Remote Work/Work from Home

This position is entirely remote or work-from-home. The person hired must live in the Kansas City metro area and may attend on-site meetings, as scheduled.

#LI-Remote

EEO Employer/Disabled/Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.