Informatica Production Support Engineer

EITACIES Inc.; Phoenix (AZ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k)

Job summary

EITACIES Inc. in Phoenix, AZ is searching for an Informatica Production Support Engineer to oversee and troubleshoot ETL processes.

The role demands strong experience in Informatica workflows, alongside the ability to investigate production incidents and ensure data quality in a dynamic environment. Additionally, candidates should be equipped with problem-solving and communication skills.

Benefits include a 401(k) plan.

Qualifications

• Strong experience with Informatica PowerCenter.
• Hands-on experience in ETL development and production support.
• Good knowledge of Java and MicroStrategy.
• Strong problem-solving and communication skills.

Responsibilities

• Provide production support for Informatica ETL workflows.
• Monitor and troubleshoot data integration jobs and batch processes.
• Investigate and resolve production incidents and data issues.
• Work with development teams to identify root causes and implement fixes.
• Ensure data quality, reliability, and system stability.

Skills

Informatica PowerCenter

ETL development

Troubleshooting ETL failures

Java

MicroStrategy

Data pipelines

Problem-solving

Communication skills

Job description

Informatica Production Support Engineer

Location: Phoenix, AZ (onsite)

We are looking for an Informatica Production Support Engineer with strong experience in ETL support, Informatica workflows, and production issue resolution. The candidate will be responsible for monitoring and supporting data pipelines, troubleshooting ETL failures, and ensuring stable data operations in a production environment.

Benefits

• 401(k)

Required Skills

• Strong experience with Informatica PowerCenter
• Hands‑on experience in ETL development and production support
• Experience troubleshooting ETL job failures, workflow issues, and data discrepancies
• Good knowledge of Java
• Experience with MicroStrategy
• Ability to analyze logs, debug issues, and resolve production incidents
• Experience working with data pipelines, batch jobs, and scheduling tools
• Strong problem‑solving and communication skills

Responsibilities

• Provide production support for Informatica ETL workflows
• Monitor and troubleshoot data integration jobs and batch processes
• Investigate and resolve production incidents and data issues
• Work with development teams to identify root causes and implement fixes
• Ensure data quality, reliability, and system stability
• Support reporting tools such as MicroStrategy
• Document issues, resolutions, and support procedures

Preferred

• Experience supporting enterprise data platforms
• Exposure to financial services environments
• Experience with SQL and database troubleshooting