Info Sec Incident Response Specialist

TIAA; Charlotte (NC); On-site; USD 77,000 - 91,000; Full time

Job summary

TIAA is seeking an Information Security Incident Response Specialist to investigate and analyze response activities for cyber incidents within the network environment. Under supervision, the role monitors systems, networks, and user activity to prevent and reduce cyber security incidents.

Key duties include collecting data from security tools, assessing external cloud platform adoption, identifying high-ROI cloud targets, implementing IT security strategies, scanning for vulnerabilities, and

Qualifications

• University degree or equivalent preferred.
• 2+ years of experience in information security incident response.
• Security incident handling and threat intelligence experience is a plus.

Responsibilities

• Collect data from IT security tools including IDS alerts, firewall and network logs.
• Assess feasibility of adopting external cloud platforms and infrastructure services.
• Identify cloud deployment targets with high ROI for the organization.
• Help implement global IT security strategies and procedures.
• Scan for vulnerabilities and risks and take actions to prevent incidents.
• Analyze risks, malware, forensics support as needed.
• Monitor networks, enclaves and systems for anomalous activity.
• Interpret and report events and anomalies per directives.
• Execute first-level responses and address incidents.
• Distribute directives and advisories to mitigate threats.
• Evaluate cloud solutions vs VPN/dedicated hosting/in-house solutions.

Skills

Accountability

Adaptability

Business Continuity Planning

Cloud Computing Security

Collaboration

Communication

Compliance

Consultative Communication

Cybersecurity

Detail-Oriented

General Risk Management

Network Security

Prioritizes Effectively

Education

University (Degree) Preferred

Job description

The Information Security Incident Response Specialist investigates and analyzes all response activities related to cyber incidents within the network environment. Under general supervision, this job monitors the operation of systems and networks, along with user activity, to prevent and reduce cyber security incidents.

Key Responsibilities and Duties

• Collects data from a variety of IT Security tools including intrusion detection system alerts, firewall and network traffic logs and host system logs.


• Assesses the technical feasibility of adopting external cloud based IT platform and infrastructure services within the organization.


• Identifies portions of the organization’s IT platform/infrastructure with the highest potential return for cloud deployment.


• Helps implement the organization’s global strategies and initiatives to enhance Information Technology plans, operations and procedures.


• Scans to identify security vulnerabilities and potential risks and takes effective measures to prevent and reduce cyber security incidents.


• Analyzes potential risks, vulnerabilities, malware, etc. and performs penetration testing and forensics assistance as needed.


• Monitors the operations of all designated networks, enclaves and systems.


• Evaluates user activity to determine if the activity is within the user’s day to day responsibility or potentially an abuse of privilege or unauthorized access.


• Interprets, analyzes and reports all events and anomalies in accordance with computer network directives, including initiating, responding and reporting discovered events.


• Executes first level responses and addresses reported or detected incidents.


• Distributes directives, vulnerability and threat advisories to identified consumers in an attempt to resolve potential threats.


• Conducts cost/benefit evaluation of cloud solutions compared to virtual private networks, dedicated hosting, and in-house solutions.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2+ Years Required; 3+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

6IC

Related Skills

Accountability, Adaptability, Business Continuity Planning, Cloud Computing Security, Collaboration, Communication, Compliance, Consultative Communication, Cybersecurity, Detail-Oriented, General Risk Management, Network Security, Prioritizes Effectively

Anticipated Posting End Date:

2026-11-30

Base Pay Range

$77,200/yr - $90,700/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we’re on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow’s challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen’s entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients’ lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: [phone]

Email: [e-mail]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

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