Info Mgmt Analyst

Delmarva Power & Light Co.; Philadelphia (Philadelphia County); On-site; USD 68,000 - 94,000; Full time

Benefits offered by this job

Annual bonus 10%

401(k) match and company contributions

Medical, dental and vision insurance

Job summary

Exelon is seeking a professional to prepare functional specifications and analyses to support client requests, with possible extended hours for storms or energy delivery emergencies. The role includes ad hoc reporting and user training to ensure smooth operation of business processes.

You will evaluate vendor proposals, assist in business planning and budgeting, and recommend enhancements to improve operational efficiency.

Qualifications

• Bachelor's degree or 2–4 years of related work experience in the functional area.
• Strong communication and multitasking abilities.
• Experience with Business Objects, Oracle and mainframe tools.
• Willingness to work extended hours, including 24x7 coverage during storms or energy emergencies.

Responsibilities

• Prepares functional specifications to support client requests and provides ad hoc reporting.
• Provides user training and day-to-day client support, manages changes via analyses and negotiation.
• Develops proposals and evaluates vendor packages for functional needs and assists with budgets.
• Recommends enhancements and performs business analyses to improve operations and data integrity.

Skills

Communication skills

Task management

Business analysis

Education

Bachelor's degree in Computer Science/IS or related field

Tools

Business Objects

Oracle

Mainframe tools

Job description

Who We Are

Exelon is helping build a more affordable, reliable energy future for the communities we serve. We're looking for people who are ready to make a difference and work together to deliver the energy our customers count on every day.

As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

Exelon is built by people who put safety first, work together to solve problems and show up every day for our customers and communities. We believe strong teams are built on trust, respect and a shared commitment to high-performance culture. And our commitment to employees includes creating an environment where people can grow, develop new skills and build thriving careers.

We know this work isn't easy. That's why we offer competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. No matter your role, you will be part of a team that is committed to making a difference, improving how we work and delivering for the people who depend on us.

Are you on for the challenge?

Primary Purpose

PRIMARY PURPOSE OF POSITION This job is responsible for preparing functional specifications and analyses to support client requests. This position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES

• Prepares functional specifications to support client requests. Provides ad hoc reporting services as necessary. (30%)
• Provides user application training. Provides day to day client support in understanding business processes. Controls and prioritizes changes to their applications via economic analyses, feasibility studies and negotiation. (20%)
• Develops proposals and analyzes vendor packages to assess their suitability for the functional needs of their line of business. Assists end-users in the development of business plans and provides input for user-department budgets. (20%)
• Recommends application enhancements and changes that solve business problems, and performs business analyses to support operational efficiency and improvements. Provides information management services to ensure data integrity. (30%)

Job Scope

JOB SCOPE Works under general supervision. Duties and tasks are frequently non-routine. Resolves most questions and problems, and refers only the most complex issues to higher levels.

Minimum Qualifications

• Bachelor's degree and 2-4 years of job-related work experience in functional area, or in lieu of a Bachelor's degree, 3-6 years of related work experience in functional area.
• Demonstrated ability to communicate effectively.
• Demonstrated ability to manage multiple tasks through effective planning, scheduling and coordination.
• Ability to perform business analyses to support operational improvements.
• Demonstrated working knowledge in use of PC, Business Objects, Oracle and mainframe tools
• Availability to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Experience designing, developing, maintaining, and managing databases.
• Working knowledge of OneMDS and AS8 applications, including system administration and support functions.
• Proven ability to manage multiple priorities simultaneously through effective planning, organization, scheduling, and coordination.
• Strong analytical and problem-solving skills with experience troubleshooting and resolving application, system, and data-related issues.
• Demonstrated ability to provide excellent customer support, including handling user inquiries, issue resolution, and escalation management.
• Experience working in the utility industry, with an understanding of utility operations, asset management, or related business processes.
• Strong verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $68,000.00/Yr. – $93,500.00/Yr.
• Annual Bonus for eligible positions: 10%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.