Infant Guide

Bandwidth Inc.; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

100% medical, vision & dental coverage

4 weeks PTO

PTO embargo

Volunteer PTO

Mahalo moments time off

Gym access + nutritionist

Job summary

Bandwidth's Ohana Infant Guide at the Raleigh, NC HQ delivers Montessori and RIE-based infant care within a collaborative, supportive environment. Guides partner with Bandwidth families to foster development and provide feedback on each child’s needs.

The role emphasizes primary caregiving for 1–3 infants, effective communication with parents and leadership on accreditations, while upholding Ohana’s principles.

Qualifications

• Bachelor’s degree required with MACTE Montessori certification or RIE training preferred.
• 5+ years working in an infant environment.
• Primary caregiving techniques; strong observation and documentation skills.

Responsibilities

• Contributes to a teaching culture of collaboration among classroom teachers.
• Provides primary caregiving to 1–3 infants while working with two other guides.
• Effectively communicates with school and corporate leadership, parents, and teachers.
• Regularly observes and records developmental milestones and progress.
• Demonstrates leadership in maintaining accreditations and high classroom standards.
• Mentors and coaches others to deliver Ohana principles.

Skills

Infant caregiving

Montessori pedagogy

Observation & documentation

Communication

Team collaboration

Leadership

Education

Bachelor’s degree

MACTE Montessori certification

RIE training

Job description

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.Bandwidth is trusted for mission‑critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

Ohana Child Development Center provides the highest quality Montessori/RIE based programming for children 4 months to 5 years of age. Ohana Child Development Center serves the families of Bandwidth employees, and is located in the Bandwidth Raleigh NC Headquarters. Ohana is looking for qualified, passionate guides and caregivers who are dedicated to providing respectful, encouraging and cognitively stimulating programming for the children in their care. We are recruiting teachers who are open to learning and continuing education, and who want to work in a collaborative environment (sharing their knowledge and learning from others). Ohana guides will partner with Bandwidth families to provide encouragement and support that best serves the children, and give continuous feedback to families regarding their children’s development and individual needs.

The Ohana Infant Guide will foster a supportive and collaborative educational atmosphere where Montessori and RIE support an environment where the children are the curriculum.

What You’ll Do:

• Contributes to a teaching culture of collaboration among the classroom teachers that nurtures mutual respect and builds a strong and cohesive classroom team.
• Provides primary care‑giving to 1‑3 infants while working with two other guides.
• Effectively communicates with all levels of school and corporate leadership, parents, and teachers.
• Regularly observes and records developmental milestones and progress.
• Demonstrates leadership amongst the teaching team in acquiring and maintaining accreditations and ensuring Ohana represent the best in class standards.
• Fosters a positive, collaborative, and supportive work environment where staff feel valued, heard, and motivated.
• Follows and teaches others Montessori and/or RIE Pedagogy.
• Understands the importance of a prepared environment and ends the day by readying the room for the next morning.
• Ensures Ohana’s Principles are delivered to the highest standard. Mentors and coaches other teachers to deliver Ohana principles.
• Complies with Bandwidth’s Code of Conduct, protects the company’s reputation, and prevents legal and regulatory violations. Ensures direct reports understand and comply with these responsibilities.

Working Conditions:

• Works in a Child Development Center infant environment.
• Must be able to lift, move, or hold children with weight up to 60 pounds.
• Must be able to observe children from various distances.
• Must be able to lift children from various heights.
• Must be able to stoop, kneel, crouch or crawl, reach with hands and arms and use hands to finger, handle or feel.
• Must have the ability to navigate uneven outdoor terrain for limited periods of time in various mild to moderate weather conditions.

What You Need:

• Education:
• Bachelor’s degree and MACTE accredited Montessori certification or RIE training preferred.
• Experience:
• 5+ years working in an infant environment.
• Primary caregiving techniques.
• Skilled in observation techniques and documentation.
• Communication skills (oral and written).

Bonus Points:

• Education:
• Masters in related fields
• Knowledge:
• Positive Discipline at the infant/toddler level
• Skills:
• Fluency in languages other than English

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company‑paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out‑of‑pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 24/7 gym and unlimited meetings with our very own nutritionist.