Industry Solutions Product Manager

ToolsGroup; Greenville (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

ToolsGroup Inc. is seeking an Industry Solutions Product Manager focused on discrete manufacturing to shape market-facing priorities and deliver high-impact capabilities across BOM complexity, multi-site networks, and service expectations.

You will own discovery, translate workflows into measurable product bets, and partner with Sales, Marketing, Design, Engineering, and Data Science to drive cross-functional execution and customer value.

Qualifications

• 7+ years in manufacturing planning/operations or enterprise SaaS products.
• Translate workflows into clear product direction with measurable outcomes.
• Lead discovery sessions with customers and executives.
• Comfort using AI tools to accelerate product work while ensuring validation.

Responsibilities

• Own the manufacturing POV for product discovery and prioritization.
• Map day-in-the-life workflows for planners and operations.
• Translate workflows into prioritized product requirements and roadmaps.
• Collaborate with Sales, Marketing, Design, Engineering and Data Science.
• Create repeatable assets and ROI narratives; support demos and templates.

Skills

Manufacturing domain knowledge

Product discovery

Executive communication

AI tooling literacy

Tools

AI tooling

Job description

ToolsGroup delivers AI-powered supply chain planning solutions that help companies forecast demand, optimize inventory, and plan supply in complex, volatile environments. We partner with global customers to increase service levels, reduce working capital, and respond faster to disruption-by combining deep domain expertise with probabilistic modeling, advanced optimization, and modern SaaS delivery.

The Opportunity

ToolsGroup serves hundreds of manufacturers globally for their Demand Forecasting, Inventory Optimization and Replenishment needs. As Product Manager for our manufacturing solutions, you will drive the strategy around serving this critical market and the delivery of high-impact capabilities that address core customer challenges, including planning around BOM complexity, multi-site production networks, and service expectations that make inventory decisions economically outsized (line-down risk, missed delivery penalties, premium freight, expediting).

The Role

As anIndustry Solutions Product Manager (Industrial / Discrete Manufacturing), you will define and drive ToolsGroup’s market-facing product priorities for discretemanufacturing,including industrial equipment, components, automotive/assembly, high-mix manufacturing,aftermarket serviceparts,andrelated discrete environments.

You will:

Own the “manufacturing POV”for product discovery and prioritization (what matters, why it matters, and what to build next).Map “day-in-the-life” workflows for planners, supply chain leaders, and operations stakeholders in discrete manufacturing.

Translate manufacturing workflows into product betswithclear problems, measurable outcomes, and actionable roadmap candidates. Capture market needs, run structured feedback loopswith customers and partnersandtranslateinsights intoprioritized product requirementsthat drive development work.

Partnerwith go-to-market teams(Sales, marketing, etc.) to shape value propositions and brandpromise. Engageas a key subject matter expertin strategic customer conversations—discovery, value engineering, solution validation, and roadmap discussions.

Operate hands-on with AI toolsto accelerate discovery, prototype workflows,create user journeys, PRDs, acceptance criteria in partnership with design/engineering)and validate solution direction with customers and internal teams.

Create Repeatable “Manufacturing-First” Assetsincluding product templates, demo storylines, and ROI narratives. Advise on complementary services offerings.

Drive cross-functional executionto delivermarket compellingvalue, support enablement and RFP/RFI inputs and customer-facing engagements.

What You Bring (Minimum Qualifications)

Experience (Required)

7+ yearsof experience either:

• A)Working in or withindustrial/discrete manufacturingorganizations in roles tied to manufacturing planning/operations (supply chain planning, production planning, materials, inventory, operations excellence, digital transformation),andyou have reached a level where you were responsible for defining key processes/solutions used in core manufacturing workflows;OR
• B)Buildingenterprise SaaS products used by manufacturersfor inventory optimization, production planning, APS, MRP, S&OP / IBP, or adjacent planning/optimization domains.

Product Craft + Communication (Required)

Proven ability to translate messy, real-world workflows intoclear product direction: problem statements, requirements, prioritization logic, and success metrics.

Customer-facing confidence: you can lead discovery sessions, challenge assumptions professionally, and communicate value to practitioners and executives.

Strong written and verbal communication—able to move between executive narratives and detailed workflows.

AI Comfort (Required)

Comfortable using AI tools to accelerate product work (research synthesis, requirements drafting, prototyping, workflow exploration), while maintaining rigor and validation discipline.

Preferred / “Nice to Have”

Experience with (or strong familiarity with) supply chain planning and APS ecosystems—how manufacturers integrate planning with ERP/MES and surrounding systems, S&OP, Inventory management/optimization.

Background in implementing, supporting, or product-managing planning solutions across manufacturing contexts (production planning/scheduling, inventory optimization, S&OP/IBP).

Comfort collaborating with Design on prototypes and with Engineering/Data Science on feasibility tradeoffs and instrumentation.

Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document

U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ToolsGroup is CCPA/CPRA compliant.

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