Industry Customer Trainer

Schneider Electric; Dallas (TX); On-site; USD 86,000 - 130,000; Full time

Job summary

Schneider Electric is seeking an Industrial Automation Trainer to design and deliver high-quality technical training that builds customer knowledge and capability to safely operate, maintain, troubleshoot, and optimize industrial automation systems.

The ideal candidate will have deep expertise in at least one discipline (VFDs, PLCs, HMIs, or SCADA) and a passion for teaching, with the ability to translate complex concepts into practical, customer-focused instruction for varied experience levels.

Qualifications

• Strong technical expertise in at least one industrial automation discipline.
• Interest in expanding expertise across additional industrial automation technologies.
• Strong communication, presentation, and instructional skills.
• Ability to explain complex technical concepts clearly to varied audiences.
• Passion for teaching, continuous learning, and customer development.

Responsibilities

• Develop, prepare, and deliver technical training programs focused on industrial automation products, systems, and applications.
• Serve as SME in VFDs, PLCs, HMIs, and SCADA systems.
• Provide clear, engaging, hands-on instruction that strengthens customers’ ability to operate, maintain, and troubleshoot automation equipment.
• Translate complex technical concepts into practical learning experiences for audiences with varying levels of expertise.
• Continuously expand technical knowledge across the broader automation portfolio to support evolving training needs.
• Maintain and enhance training materials to ensure content is accurate and effective.
• Support a positive learning environment that encourages customer engagement and knowledge retention.

Skills

VFDs

PLCs

HMIs

SCADA

Job description

The Industrial Automation Trainer serves as a technical instructor and subject matter expert responsible for developing and delivering high-quality technical training to customers. This role focuses on building customer knowledge and technical capability to safely operate, maintain, troubleshoot, and optimize industrial automation systems.

The ideal candidate will bring deep technical expertise in at least one core industrial automation discipline, such as Variable Frequency Drives (VFDs), Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), or Supervisory Control and Data Acquisition (SCADA) systems. The successful candidate will also demonstrate the curiosity, aptitude, and commitment to expand their expertise across a broader portfolio of industrial automation technologies.

This position is well suited for a technically skilled professional who is passionate about continuous learning, enjoys teaching others, and can translate complex technical concepts into clear, practical instruction for customers with varying levels of experience.

Key Responsibilities

• Develop, prepare, and deliver technical training programs focused on industrial automation products, systems, and applications.


• Serve as a subject matter expert in one or more automation disciplines, including VFDs, PLCs, HMIs, and SCADA systems.


• Provide clear, engaging, and hands-on instruction that strengthens customers’ ability to safely operate, maintain, and troubleshoot automation equipment and systems.


• Translate complex technical concepts into practical, easy-to-understand learning experiences for audiences with varying levels of technical expertise.


• Continuously expand technical knowledge across the broader industrial automation portfolio to support evolving customer and training needs.


• Maintain and enhance training materials to ensure technical content is accurate, relevant, and effective.


• Support a positive learning environment that encourages customer engagement, knowledge retention, and practical application of technical skills.

Qualifications

• Strong technical expertise in at least one industrial automation discipline, such as VFDs, PLCs, HMIs, or SCADA systems.


• Demonstrated ability and interest in developing expertise across additional industrial automation technologies.


• Strong communication, presentation, and technical instruction skills.


• Ability to explain complex technical concepts clearly to individuals with different levels of experience.


• Passion for teaching, continuous learning, and customer development.


• Strong troubleshooting and problem-solving capabilities within an industrial automation environment.

If you're passionate about empowering others through great training, we'd love to meet you!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: \"We see you. We value you\". It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full‑time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job‑related skills, experience, and relevant education or training.

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Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well‑being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

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