Industrial Service Technician

Culligan 233NC; Fletcher (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Culligan Water is seeking an Industrial Service Technician to install, maintain, troubleshoot, and repair commercial and industrial water purification systems at customer facilities. You will work independently, communicate clearly with customers, and participate in an on-call rotation with occasional overnight travel in the Southeast.

The role requires 1–3 years of related service experience; a valid driver's license and basic computer skills are essential.

Qualifications

• 1–3 years in industrial water treatment, plumbing, electrical or mechanical service.
• Experience with RO, DI, water softeners, pumps and related equipment.
• Strong safety mindset; ability to work independently.
• Valid driver's license with clean record; basic computer skills.

Responsibilities

• Install, maintain, troubleshoot and repair commercial/industrial water systems.
• Perform preventive maintenance and system calibrations.
• Diagnose and repair RO/DI systems, pumps, motors and piping.
• Troubleshoot electrical systems including low/high voltage control wiring.
• Communicate findings and recommendations to customers; maintain docs.
• Travel in the Southeast with occasional overnight trips.
• Maintain service vehicles and identify opportunities for additional solutions.

Skills

Customer service

Communication

Problem-solving

Safety-focused

Independent work

Education

High school diploma or GED

Tools

Reverse osmosis

Deionization

Water softeners

Pumps

Motors

Filtration systems

Piping & PVC

Low/high voltage troubleshooting

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Culligan Water has been a locally owned and operated franchise since 1982, providing high-purity water solutions for commercial and industrial customers throughout the Southeast. From reverse osmosis and deionization systems to specialized boiler feed and parts rinsing applications, we are committed to delivering exceptional products and unmatched customer service.

We're looking for a motivated Industrial Service Technician who enjoys solving technical challenges, working independently, and building strong customer relationships. If you have experience in mechanical, plumbing, electrical, or water treatment systems, we'd love to hear from you.

What You'll Do

As an Industrial Service Technician, you'll install, maintain, troubleshoot, and repair commercial and industrial water purification systems at customer facilities.

Responsibilities include

• Perform preventative maintenance, filter changes, UV maintenance, sanitizations, and system calibrations.
• Install, start up, service, modify, and repair industrial water treatment equipment.
• Diagnose and repair water softeners, reverse osmosis systems, deionization systems, pumps, motors, piping, filters, and related equipment.
• Troubleshoot low-voltage, high-voltage, and control wiring issues.
• Communicate with customers regarding equipment performance, service findings, and recommended solutions.
• Collect water and bacteria samples when required.
• Exchange DI tanks and portable equipment while ensuring proper system operation.
• Maintain accurate service documentation and keep service vehicles clean and organized.
• Identify opportunities for additional customer solutions and communicate them to the Industrial Sales team.
• Participate in an on-call rotation for after-hours customer support.
• Travel throughout the Southeast, including occasional overnight travel.

What We're Looking For

• High school diploma or GED.
• Valid driver's license with a good driving record.
• 1–3 years of experience in industrial water treatment, plumbing, electrical, mechanical, or utility service.
• Experience with reverse osmosis, deionization, water softeners, pumps, motors, filtration systems, or similar industrial equipment preferred.
• Knowledge of plumbing materials including copper, PVC, CPVC, Poly, and PVDF.
• Experience troubleshooting electrical systems, including low-voltage, high-voltage, and control wiring.
• Strong customer service, communication, organization, and problem-solving skills.
• Basic computer proficiency, including Microsoft Excel, Word, and PowerPoint.
• Ability to work independently while maintaining a strong commitment to safety and quality.

Physical Requirements

• Lift up to 80 pounds independently (heavier loads with assistance).
• Stand, walk, bend, kneel, climb ladders, and work in a variety of commercial and industrial environments.
• Obtain and maintain a DOT Medical Card.
• Operate a service truck and forklift.

Work Environment

• Manufacturing facilities
• Hospitals and healthcare facilities
• Food processing plants
• Laboratories
• Utility rooms
• High-tech industrial environments

Why Join Culligan Water?

• Join a trusted, locally owned company with more than 40 years of industry experience.
• Work with advanced commercial and industrial water treatment technologies.
• Enjoy a variety of work in the field, no two days are the same.
• Be part of a team that values customer service, safety, teamwork, and professional growth.

If you're a dependable, mechanically inclined professional who takes pride in delivering exceptional customer service, we encourage you to apply and become part of the Culligan Water team.