Industrial Controls Quality Technician

Radwell International; Willingboro Township (NJ); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Medical, dental, and vision coverage

15 PTO days

Paid company holidays

Company-paid short-term and long-term 

Disability insurance

Company-paid life insurance

401(k) with company matching

Free onsite gym

Job summary

Radwell International LLC in Willingboro, NJ is seeking an Industrial Controls Quality Technician to support QA across production and repair operations. You will work with Repair, PLC Center, and Distribution teams to ensure adherence to quality processes and assist with evaluations and improvement initiatives.

The role emphasizes technical aptitude, attention to detail, and teamwork to ensure product quality and customer satisfaction in a fast-paced environment.

Qualifications

• High school diploma or technical schooling required.
• 1–3 years of related experience or training.
• Technical product knowledge preferred.
• Electronic or industrial experience is required.

Responsibilities

• Complete an average of 8 units per day with quality standards.
• Assist BER (Beyond Economical Repair) evaluations with a 4% or lower rate.
• Interface with customers, production, sales, and accounting teams to strengthen customer confidence and relationships.
• Support the development and improvement of QA methods, procedures, and processes.
• Assist with various duties related to Quality Assurance processes across departments.
• Provide backup support for Quality roles during increased workload periods.
• Identify process improvements and assist with implementation of changes.
• Support production teams with technical troubleshooting and evaluation.
• Communicate effectively with internal teams regarding quality issues and resolutions.
• Perform other duties, tasks, or work as assigned.

Skills

Strong computer skills

Communication skills

Organizational skills

Attention to detail

Problem solving

Multi-tasking

Team collaboration

Fast-paced environment

Education

High School Diploma / technical schooling

Technical product knowledge preferred

Electronic/industrial experience

Job description

Industrial Controls Quality Technician

Radwell International LLC | Quality Assurance

Category

Production

Job Location

Willingboro, NJ, US

Position Type

Full-Time/Regular

Work Schedule

Monday-Friday - 8:00am to 5:00pm

1 Millennium Drive, Willingboro, NJ 08046

The Industrial Controls Quality Technician role supports Quality Assurance management in maintaining and improving quality standards across production and repair operations within Radwell International. This position works closely with the Repair, PLC Center, and Distribution teams to ensure adherence to quality processes, assist with technical evaluations, and support continuous improvement initiatives.

This role requires strong technical aptitude, attention to detail, and the ability to work collaboratively across departments to ensure product quality and customer satisfaction.

Key Responsibilities

• Complete an average of 8 units per day while maintaining quality standards
• Assist in BER (Beyond Economical Repair) evaluations while maintaining a 4% or lower rate
• Interface with customers, production, sales, and accounting teams to strengthen customer confidence and relationships
• Support the development and improvement of QA methods, procedures, and processes
• Assist with various duties related to Quality Assurance processes across departments
• Provide backup support for Quality roles during increased workload periods
• Identify process improvements and assist with implementation of changes
• Support production teams with technical troubleshooting and evaluation
• Communicate effectively with internal teams regarding quality issues and resolutions
• Perform other duties, tasks, or work as assigned

Qualifications

• Proven experience in a technical or industrial environment
• Strong understanding of repair, testing, and troubleshooting processes
• Ability to provide technical guidance across production workflows
• Strong computer skills and ability to learn Radwell systems
• Positive attitude and ability to work in a team-oriented environment
• Strong organizational and communication skills
• Ability to identify and implement process improvements
• Ability to manage relationships with customers and internal teams
• Ability to work in a fast-paced, deadline-driven environment

Knowledge & Skills Required

• Strong computer proficiency
• Ability to multi-task
• Strong organizational skills
• Ability to work in a fast-paced environment
• Attention to detail
• Problem-solving abilities
• Good communication skills
• Ability to assist IT or communicate system improvements when needed

Education & Experience

• High School Diploma and/or technical school required
• One to three years of related experience and/or training
• Technical product knowledge preferred
• Electronic or industrial experience required

Physical Demands

• Occasional sitting, reaching, working overhead, climbing, balancing, stooping, kneeling, crouching, or crawling
• Frequent walking
• Continuous standing and repetitive hand motion
• Frequent lifting up to 25 pounds and continuous lifting up to 10 pounds

Compensation

The recruiting base pay scale for this full-time position is $20.00-$26.00 per hour.

Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

Radwell Benefits

• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with company matching
• Free onsite gym

Radwell International LLC is an equal opportunity employer.