Industrial Client Account Manager

CME Associates; Brandon (MS); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

WEI Incentive Program

Healthy Workplace Program

Employee Referral Bonus

Competitive Health Benefits

Career Development and Training

Flexible/Hybrid Schedule

Community Service Opportunities

Job summary

Waggoner Engineering seeks an experienced Industrial Client Account Manager to grow and strengthen relationships with industrial clients across the Southeast. You’ll serve as a trusted partner, understanding client operations, objectives, and environmental needs, and connect them with the right technical expertise and solutions.

Based in one of Waggoner’s office locations, you’ll lead strategic account plans, pursue new opportunities, coordinate with engineering and project teams, and represent

Qualifications

• Bachelor’s degree in Civil/Environmental/Mechanical Engineering or related field.
• 7+ years in engineering consulting, environmental services, or related A/E/C field.
• Experience with industrial clients and understanding of their needs.
• PE licensure and/or advanced degree is a plus.

Responsibilities

• Develop, maintain, and grow relationships with key industrial clients across organizations.
• Understand client business, facilities, priorities, capital plans, and environmental challenges.
• Develop and execute strategic account plans focused on satisfaction and growth.
• Identify and pursue new opportunities within existing and prospective accounts.
• Lead opportunity development, including positioning, proposals, and negotiations.
• Connect client needs with Waggoner’s technical capabilities to deliver value.
• Collaborate with PMs and technical teams to maintain client communication and address concerns.
• Monitor market conditions and inform business development strategy.
• Represent Waggoner at industry events to expand firm presence in the industrial market.
• Track account activity and share insights with leadership.
• Foster a collaborative, client-focused culture by sharing market knowledge.

Skills

Account management

Business development

Relationship building

Strategic planning

Communication

Negotiation

Travel

Education

Bachelor’s degree in Civil/Environmental/Mechanical Engineering

Job description

Waggoner Engineering is seeking an experienced Industrial Client Account Manager to help grow and strengthen our relationships with industrial clients. In this role, you’ll serve as a trusted partner to clients, developing a deep understanding of their operations, business objectives, infrastructure needs, and environmental challenges while connecting them with the right technical expertise and solutions across Waggoner. You’ll combine relationship management, business development, and industry knowledge to expand existing accounts, identify new opportunities, and position Waggoner for long-term growth within the industrial market. The ideal candidate may be based out of any of Waggoner’s 16 office locations across the Southeast. Explore our office locations here.

Key Responsibilities

• Develop, maintain, and grow strong relationships with key industrial clients, building connections across multiple levels of client organizations.
• Gain a thorough understanding of each client’s business, facilities, operational priorities, capital plans, and technical and environmental challenges to anticipate needs and identify opportunities.
• Develop and execute strategic account plans focused on client satisfaction, relationship growth, revenue opportunities, and long-term partnerships.
• Identify and pursue new business opportunities within existing and prospective industrial accounts, working collaboratively with Waggoner’s technical and business development teams.
• Lead and support opportunity development efforts, including client positioning, capture planning, proposal strategy, presentations, and contract negotiations.
• Connect client needs with Waggoner’s engineering, environmental, water/wastewater, and other technical capabilities to develop solutions that deliver meaningful value.
• Collaborate closely with project managers and technical teams throughout project delivery to maintain strong client communication, monitor satisfaction, and proactively address concerns.
• Maintain awareness of industrial market conditions, regulatory drivers, client investment priorities, and competitive activity to help inform business development strategy.
• Represent Waggoner within relevant industry organizations, conferences, networking events, and other client-facing activities to strengthen relationships and expand the firm’s presence in the industrial market.
• Track account activity, upcoming opportunities, relationship development, and business development efforts while communicating key insights and priorities with Waggoner leadership.
• Support a collaborative, client-focused culture by sharing market knowledge and helping teams develop effective approaches for serving and growing industrial accounts.

What You’ll Need

• Bachelor’s degree in Civil Engineering, Environmental Engineering, Mechanical Engineering, or a related field from an accredited college or university.
• Minimum of 7 years of relevant professional experience, preferably within engineering consulting, environmental services, industrial infrastructure, or a related A/E/C environment.
• Experience working with industrial clients and a strong understanding of the needs, challenges, and decision-making processes within industrial organizations.
• Demonstrated ability to develop and maintain long-term client relationships and identify opportunities to expand services and grow accounts.
• Experience with business development activities such as account planning, opportunity identification, proposal development, client presentations, and contract negotiations.
• Working knowledge of engineering and environmental services supporting industrial facilities, such as water and wastewater, infrastructure, permitting/compliance, site development, or related services.
• Ability to understand client business and technical challenges and effectively connect those needs with appropriate technical resources and solutions.
• Strong communication, presentation, negotiation, and relationship-building skills, with the ability to interact effectively with client leadership, technical professionals, project teams, and internal stakeholders.
• Strong organizational and strategic-thinking skills with the ability to manage multiple client relationships and opportunities simultaneously.
• Ability and willingness to travel as needed to meet with clients, visit project sites, and participate in industry events.
• Professional Engineer (PE) licensure and/or an advanced degree is a plus but not required.

Why Join Our Team

About

We know work isn't only about what you do, it's also about who you work for and with! Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including:

• WEI Incentive Program
• Healthy Workplace Program
• Employee Referral Bonus
• Competitive Health Benefits
• Career Development and Training
• Flexible/Hybrid Schedule
• Community Service Opportunities

Waggoner Engineering, Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Pay Transparency

The base salary range for this role is indicated in the posting. This range reflects the company’s good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location.