Indirect Business Development Manager

PenAir Credit Union; Town of Florida (NY); On-site; USD 83,000 - 101,000; Full time

Job summary

PenAir Credit Union is seeking an Indirect Business Development Manager to lead the indirect lending sales team and dealer relationships. You will drive loan production growth by strengthening partnerships with auto dealers and guiding a team of Business Development Officers.

Focus on strategic planning, performance analysis, and cross-functional collaboration to align with organizational goals. The role emphasizes leadership, coaching, and delivering results in a dynamic financial services

Qualifications

• Eight to ten years of progressively responsible lending, indirect lending, business development, or related financial services experience, including leadership or management experience.

Responsibilities

• Lead and develop a team of Business Development Officers.
• Identify and implement opportunities to grow indirect lending and profitability.
• Build and maintain strong dealer partnerships and serve as primary contact for key accounts.
• Monitor dealer portfolio performance and prepare monthly reports and scorecards.
• Collaborate with Lending, Underwriting, Operations, Marketing and Executives to keep the program competitive and aligned with goals.

Skills

Leadership

Strategic planning

Business development

Relationship management

Data analysis

Negotiation

Presentation skills

Driver's license

Education

Associate degree in business/management

Job description

Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.

PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve in the Florida Panhandle, Southern Alabama, and Virginia.

Do you have a passion for helping others?

Currently, PenAir provides access to 15 convenient locations across Mobile and Baldwin counties in Alabama and Escambia, Santa Rosa, Okaloosa and Bay counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

Join the team. You’ll fit right in.

Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you?

The PenAir difference.

Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:

• Up to $15K available for continuing education
• Student Loan Paydown
• Adoption Assistance Reimbursement
• Wellness Programs
• Gym membership reimbursement
• Financial Wellness Resources
• Purchase assistance with computers and fitness equipment.

Benefits Package Highlights:

• Generous PTO Plan—20 days for new hires
• Paid Maternal & Parental Leave
• Competitive Retirement Plan
• Company paid Short Term Disability

The starting salary for this role is $92,000.

About the role:

The Indirect Business Development Manager leads PenAir's indirect lending sales team and dealer relationship strategy. This role is responsible for growing loan production by developing strong partnerships with auto dealers, supporting a team of Business Development Officers, and identifying opportunities to expand PenAir's market presence. The manager works closely with lending and executive leadership to drive growth, improve dealer engagement, and support the credit union's strategic goals.

Major Duties and Responsibilities:

• Leadership & Team Development: Lead and develop a team of Business Development Officers. Set performance expectations, monitor results, provide coaching and feedback, and support employees in meeting production goals and professional development objectives.
• Business Growth & Strategic Planning: Identify and implement opportunities to grow indirect lending. Analyze business results, market trends, and dealer performance to recommend improvements, pricing strategies, and growth initiatives.
• Dealer Relationship Management: Build and maintain strong relationships with existing and prospective dealer partners. Develop new business opportunities and serve as the primary contact for key dealer account
• Portfolio Management & Reporting: Monitor and evaluate dealer portfolio performance, business development activities, and team production results. Prepare and present monthly reports, production analyses, dealer scorecards, and business development updates to executive and lending leadership. Ensure timely documentation of dealer contacts and business development efforts.
• Cross-Functional Collaboration: Collaborate with Lending, Underwriting, Operations, Marketing, and Executive Management to ensure the indirect lending program remains competitive, efficient, and aligned with organizational objectives. Address escalated dealer issues and facilitate effective resolution of service concerns.
• Performs other job-related duties as assigned.

Minimum Qualifications:

Experience

Eight to ten years of progressively responsible lending, indirect lending, business development, or related financial services experience, including leadership or management experience.

Education/Certifications/Licenses

Associate degree in business, management, or a related field, or an equivalent combination of education, training, and experience

Interpersonal Skills

A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Other Skills:

• Strategic planning and execution.
• Business development and relationship management.
• Sales coaching and performance management.
• Dealer network development. Data analysis and reporting.
• Strong presentation and negotiation skills. Valid driver's License and clean driving record required

This Job Description is not a complete statement of all duties and responsibilities comprising the position.