Indianapolis Client Transition Lead – Flexible & Impactful

Chamberbloomington; Bloomington (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Bloomington Bagel Company in Bloomington, IN seeks a Project Manager to guide clients from initial consultation through project completion, ensuring a smooth transition and high-quality delivery.

You will lead client meetings, prepare proposals, coordinate with the Team Specialist and office staff, and maintain strong, ongoing communication to secure new and existing client relationships.

Qualifications

• Must have a genuine "yearning for helping others," with patience and non-judgmental attitude toward clients.
• Strong critical-thinking skills to resolve logistical or space-planning issues on-site.
• Ability to prioritize tasks in a fast-paced environment to keep projects on track.
• Stand for long periods and lift up to 25–30 lbs regularly, including stairs.
• Valid driver's license and reliable transportation to travel to client locations.
• Opportunities to advance into Project Manager roles as skills grow.

Responsibilities

• Lead the initial client consultation to assess needs, gather requirements, and outline project scope.
• Prepare detailed project proposals with timelines, deliverables, and resource needs.
• Serve as the primary client contact, ensuring ongoing communication and support.
• Manage and direct the Team Specialist, assigning tasks and monitoring progress.
• Coordinate with the office administrator and management to align project activities.
• Oversee project timelines and deliverables, ensuring on-schedule completion.
• Support client onboarding and transition processes for a smooth experience.
• Identify opportunities to secure new clients and strengthen existing relationships.
• Maintain accurate project documentation, including notes and status reports.

Skills

Patience

Problem solving

Time management

Physical stamina

Driver's license

Logistics

Job description

This job posting is for the Indianapolis area

Job Summary:

As the Project Manager, you will lead clients through their transition process, from the initial consultation to project completion. You will facilitate the first meeting with clients, prepare project proposals, manage the Team Specialist, and ensure smooth communication with the office administrator and owner. The Project Manager plays a key part in securing clients and ensuring every project is completed with excellence, empathy, and respect in supporting them throughout their experience.

Key Responsibilities

• Lead the initial client consultation to assess needs, gather requirements, and outline project scope.
• Prepare detailed project proposals, including timelines, deliverables, and resource needs.
• Serve as the primary client contact, ensuring consistent communication and support throughout their transition.
• Manage and direct the Team Specialist, assigning tasks, monitoring progress, and ensuring quality execution.
• Coordinate with the office administrator and management to align project activities, share updates, and resolve issues.
• Oversee project timelines and deliverables, ensuring all phases stay on schedule and meet client expectations.
• Support client onboarding and transition processes, providing guidance and ensuring a smooth experience.
• Identify opportunities to secure new clients and strengthen relationships with existing ones.
• Maintain accurate project documentation, including notes, updates, and status reports.

Qualifications & Skills

• Personal Attributes: Must have a genuine "yearning for helping others," demonstrating extreme patience and a non-judgmental attitude toward clients in transition.
• Problem-Solving: Strong critical-thinking skills to resolve logistical challenges or space-planning issues on-site.
• Time Management: Ability to prioritize tasks in a fast-paced environment to ensure projects stay on track.
• Physical Stamina: Ability to stand for long periods and lift up to 25–30 lbs. regularly, including navigating stairs.
• Logistics: Must have valid driver's license, and reliable transportation to travel to various client locations.
• Opportunities to advance into roles such as Project Manager as skills and experience grows.

Why Join This Team?

• Meaningful Impact: You will see your work come full circle as you help individuals reclaim their space and peace of mind.
• Flexible Environment: Many roles in this field offer part-time, flexible, or on-call scheduling suited for those seeking purposeful work.