Incident Management Bureau (IMB) Investigator (HCA/DHI #71812)

New Mexico Department of Justice; Roswell (NM); Vor Ort; USD 42.000 - 66.000; Vollzeit

Zusammenfassung

New Mexico Department of Justice is seeking a Healthcare Surveyor / IMB Investigator to conduct investigations into abuse, neglect or exploitation of adults with Intellectual and Developmental Disabilities served by Medicaid waivers. The role spans office work and field visits across New Mexico, including interviews with guardians, case managers, and providers.

Ideal candidates have an allied Associate degree and 2+ years in healthcare investigations, with valid driver's license and defensive

Qualifikationen

• Associates degree in one of the listed fields with two years of related experience; or any combination totaling four years of education/experience.
• Must possess and maintain a valid Driver's License.
• Must obtain a Defensive Driving Certificate.

Aufgaben

• Conduct interviews of victims, witnesses, and other involved persons.
• Ensure health and safety of the alleged victim during investigations; review documents and provide professional consultations; write detailed investigative reports.

Kenntnisse

Critical thinking

Verbal & written communication

Healthcare investigations

Team player

Developmental Disabilities workforce

Ausbildung

Associate degree or equivalent in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation, or Criminal Justice

Jobbeschreibung

For more Job Requirements & Classification Description:

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Healthcare Surveyor / IMB Investigator will:

• Conduct investigations into allegations of abuse, neglect or exploitation involving adults with Intellectual and Developmental Disabilities, who are served by Home and Community-Based providers under the Medicaid Developmental Disabilities Waiver, the Mi-Via (self-directed) Waiver and the Medically Fragile Waiver.

How does it get done?

The Healthcare Surveyor / IMB Investigator is responsible for:

• Conducting interviews of victims, witnesses, Interdisciplinary Team members, guardians, Case Managers, Consultants, therapist, and any other persons who may have information or knowledgeof the alleged incident;
• Ensuring the health and safety of the alleged victim before and during the investigation, reviewing documentation, obtaining professional consultations and writing detailed investigative reports.

Who are the customers?

• Individuals with Intellectual and Developmental Disabilities;
• Agencies that provide services to the individual;
• Guardians;
• Case Managers;
• Consultants;
• Community Supports Consultants;
• The Developmental Disabilities Support Division (DDSD).

Ideal Candidate

The Ideal Candidate has:

• Ability to think critically;
• Excellent verbal and written communication skills;
• Experience in healthcare investigations;
• Experience working as a team player;
• Experience working in the Developmental Disabilities work force.

Associates Degree from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation, and/or Criminal Justice and two (2) years directly related experience in community based healthcare services and case management. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.

Employment Requirements

Must possess and maintain a valid Driver's License.

Must obtain a Defensive Driving Certificate.

Working Conditions

Work is performed in an office setting and in the field at community program sites. Out-of-state travel for training, and extensive statewide, with the occasional overnight travel is required. On-call duties may be required.

Supplemental Information

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For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.