Inbound Supervisor

Duty Free Americas; Torrance (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k Plan Contributions

Paid Time Off

Paid Holidays

Parking Reimbursement

Employee Discounts

Job summary

Duty Free Americas in Torrance, CA seeks a Warehouse Supervisor to lead inbound operations, schedule coverage, and ensure on-time shipments. You will drive FIFO, manage POs, and optimize space while maintaining safety and accuracy across multiple merchandise categories.

Your role includes supervising staff, coaching teams, and ensuring KPIs such as cycle time and productivity are met, with attention to compliance with regulations and company policies.

Qualifications

• Prior Warehouse leadership experience required.
• WMS experience required.
• High school or trade school completed.

Responsibilities

• Develop work schedules to ensure adequate coverage in general merchandise, bulk merchandise and value added goods processing to attain daily goals.
• Direct the work flow in the Inbound areas to achieve objectives.
• Maintain established levels of service 0-2 days completion of shipments.
• Implement FIFO and other priority processing instructions including priorities assigned daily.
• Achieve KPI targets – cycle time, accuracy, productivity goals.
• Resolve exceptions preventing completion of shipments.
• Facilitate flow and staging of merchandise from processing to put away.
• Ensure accuracy of PO and items received by monitoring checkers’ output.
• Ensure UPCs and item footprint are captured at receipt per guidelines.
• Ensure safe operation of material handling equipment.
• Develop plans to maximize space utilization in Inbound areas.
• Supervise testers and non-sku’d GWPs distribution.
• Communicate with other DC Supervisors on cross-functional impact.
• Printing Price Tickets per vendor requests.
• Maintain clean, safe work areas and warehouse security.
• Train staff as needed and develop a productive team.
• Coach, counsel and discipline staff as necessary.
• Resolve all problem POs within 48 hours.
• Implement all Company and US Customs regulations.
• Complete quality control audits on select POs/store orders.
• Ensure merchandise are staged appropriately.
• Route pre-distributed goods to shipping on time.
• Monitor PO receipts and end-of-day close in system.
• Provide coverage for other DC Supervisors and Inbound Clerks.
• Work in accordance with department budget.

Skills

Communication skills

PC skills

Multitasking

Overtime flexibility

Education

High school diploma

Tools

WMS

Job description

Responsibilities

• Develop work schedules that ensure adequate coverage in general merchandise, bulk merchandise and value added goods processing to attain daily goals.
• Direct the work flow in the Inbound areas to achieve prescribed objectives
• Maintain established levels of service 0-2 days completion of shipments
• Implement FIFO and other priority processing instructions including Priorities assigned daily
• Achieve KPI targets – cycle time, accuracy, productivity goals
• Resolve exceptions preventing completion of shipments
• Facilitate flow and staging of merchandise from processing to put away
• Ensure accuracy of PO and items received by monitoring checkers’ work output
• Ensure that all necessary UPCs and item footprint are being captured at point of receipt according to Business Practice guidelines
• Ensure the efficient and safe operation of material handling equipment
• Develop plans to maximize the utilization of space in the Inbound areas
• Supervise the processing of Testers and non-sku’d GWPs according to established procedures and ensure its timely distribution to the stores
• Communicate with other DC Supervisors in areas which may affect other functions in the Distribution Center
• Execute printing Price Tickets per the vendors requests
• Maintain a clean, neat, orderly and safe work areas
• Maintain security of the warehouse
• Train staff in work areas as needed
• Develop and maintain a productive team by creating incentive programs, motivation building for professional development
• Coach, counsel and discipline staff as necessary
• Resolve all problem purchase orders within acceptable time frame (48 hours or less)
• Implement all Company and US Customs, and other government agency regulations as applicable
• Complete quality control audits on select purchase orders and/or store orders to ensure accuracy of receipts
• Ensure merchandise are staged in the appropriate staging location
• Ensure all pre-distributed goods are routed to the shipping department on a timely basis – Notification sent to shipping department upon completion
• Monitor completion of PO receipts and end of day closing in the system
• Provide coverage for other DC Supervisors as needed
• Provide coverage for the Inbound Clerks as needed
• Work in accordance with the department budget
• Assist in all other Distribution Center functions as needed

Experience

• Prior Warehouse leadership experience required
• WMS experience required

Education

• High school or trade school

Skills

• Good verbal and written communication skills
• PC skills required (emails, worksheets, documents)
• Ability to perform multiple tasks, meet deadlines, work overtime and work flexible shifts
• 401k Plan Contributions
• Paid Time Off
• Paid Holidays
• Parking Reimbursement
• Employee Discounts

Compensation

The hourly rate for this position is $26.00 - $35.00. Placement within this range will be based on experience, qualifications, and internal equity.

DFA is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age (40 and over), national origin or ancestry, physical or mental disability, genetic information, military and veteran status, marital status, or any other characteristic protected by federal, state, or local laws.