Inbound Sales Representative and Customer Support

LeGi Cleaning Services; New York (NY); Hybrid; USD 45,000 - 60,000; Full time

Job summary

LeGi Cleaning Services in New York is seeking an Inbound Sales Representative and Customer Support to engage customers, handle inquiries, and drive service bookings. The role combines sales outreach with frontline customer care to uphold service standards.

You will coordinate with teams, follow brand guidelines, and ensure client satisfaction across residential and commercial properties in the New York area.

Responsibilities

• Adhere to all brand standards across properties.
• Schedule housekeeping staff according to occupancy forecasts.
• Hire, train, and supervise housekeeping and laundry staff with GM.
• Ensure cleanliness of guest rooms and public areas; report deficiencies.
• Inspect rooms and public areas for cleanliness and brand adherence.
• Report discrepancies on night auditor's room reports.
• Ensure all key cards are returned to the secure area.
• Must have a valid driver’s license and reliable transportation.
• Must communicate effectively by writing, telephone and in person.
• Must be organized, honest, work well with others, outgoing.
• Able to bend, reach, kneel, push, and lift up to 25 pounds.
• Must have eyesight enabling near and far vision.
• Speak clearly, understand English.

Job description

Inbound Sales Representative and Customer Support

Job Location: New York

Job Category: Field Staff

Job Type: Contract / Full Time

Embrace a unique opportunity to lead and shape the future of housekeeping services with Clany Eco, a premier national service provider. We are actively searching for an Executive Housekeeper to manage and inspire our housekeeping staff across various active markets. Whether you’re supervising personnel, coordinating with the General Manager, or ensuring the pristine condition of guest rooms and public areas, your role will be pivotal in achieving our high standards of cleanliness and customer satisfaction.

• Adhere to all Clany Eco, LLC. and property specific brand standards.
• Schedule housekeeping staff in accordance with occupancy forecasts.
• Responsible for hiring, training, and supervising all housekeeping and laundry staff in coordination with General Manager.
• Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment.
• Personally checks all properties after they have been cleaned.
• Inspect rooms and public area for cleanliness and adherence to Vision/Brand Standards.
• Reports all discrepancies found on the night auditor’s room report. Reports all incidents or strange occurrences that could be an indication of misdemeanors. Ensures that all key cards are returned to the secure designated area or front desk.
• Have a valid driver’s license and dependable transportation available.
• Must be able to communicate effectively by writing, telephone and personal meeting situations.
• Must be organized, honest, and work well with others, and have an outgoing personality.
• Must be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds.
• Must have eyesight enabling vision both near and far.
• Must speak in a clear, understandable voice and hear at a basic level, and understand English.

We are passionate and reliable with our profession and we have the experience to back it up.

LeGi Cleaning Services is a name that holds special meaning. Founded by Rose Landong, an active duty member with a passion for clean living, the company is named after her two daughters, Leah and Giana – hence, LeGi!

Today, Rose manages the business alongside husband Gerald. Through the collective effort of friends, family, and employees, LeGi Cleaning Services has grown into a trusted partner for residential and commercial clients across the Twin Cities.